Irish Taxi Forum

Public Area => Taxi Talk => Topic started by: Rat Catcher on December 15, 2022, 01:03:45 pm

Title: Free Now App Fucked AGAIN!
Post by: Rat Catcher on December 15, 2022, 01:03:45 pm
Sent them this message on Sat evening:

Client made non-app payment. The switch to cash button seems to have disappeared or moved somewhere I can't find?

Got this back:

Hi Stephen,
 
Thanks for letting us know this.
 
We are already aware that after the last update of the app, the option to switch payments methods has disappeared, our technical team has already been warned of this, and is already trying to resolve this situation as quickly as possible, as soon as there is an update, our drivers will be notified immediately.
 
My sincere apologies for all the inconvenience this may have caused.
 
I’ve now deducted this from your account and refunded it back to the customer.
 
If you have any further questions, please let me know.
 
Wish you a great week and the rest of a lovely day today!
 
Best regards,
 
Title: Re: Free Now App Fucked AGAIN!
Post by: markmiwurdz on December 15, 2022, 03:13:12 pm
So they can take the money off you but not the customer in the event you get stiffed?
Title: Re: Free Now App Fucked AGAIN!
Post by: Belker on December 16, 2022, 06:25:57 am
I had the same issue last weekend, I had to go back knocking on the girls door to refund the cash she paid.

FN did not tell us anything about this ..... ::fds

And still no sign of my Sept/Oct Bobo vouchers !!
Title: Re: Free Now App Fucked AGAIN!
Post by: watty on December 16, 2022, 02:42:55 pm
The option to switch from account to cash payment is back for me today. Didn't use it but option was there. Don't remember any recent update though.
Title: Re: Free Now App Fucked AGAIN!
Post by: watty on December 17, 2022, 05:11:38 pm
A week to go before Xmas & probably the busiest weeks in the year for us.  And FN want to update the app.  What could possibly go wrong!  ::fds
Title: Re: Free Now App Fucked AGAIN!
Post by: silverbullet on December 17, 2022, 09:01:49 pm
Apparently, I've 73 jobs done for the month of December. Another 227 and I get a free raffle ticket!
Title: Re: Free Now App Fucked AGAIN!
Post by: Belker on December 18, 2022, 10:19:20 am
Apparently, I've 73 jobs done for the month of December. Another 227 and I get a free raffle ticket!
Would ya want to enter or even win the low end EV, SB ?
Unlikely I'll make the 300 but if I do I won't not enter the raffle,
you would want to read all the T&C's, they are loooong !
Title: Re: Free Now App Fucked AGAIN!
Post by: Rat Catcher on December 19, 2022, 04:04:05 pm
Fox has it boxed off, don't waste your time.
Title: Re: Free Now App Fucked AGAIN!
Post by: silverbullet on December 20, 2022, 08:00:08 pm
Fox has it boxed off, don't waste your time.
How can Philip Fox own a car that was won in a draw he didn't enter and didn't fulfil the criteria?
This stinks of fraud.

Any wonder I'm covering street and BOLT work mostly.
Title: Re: Free Now App Fucked AGAIN!
Post by: Shallow Hal on December 23, 2022, 11:09:25 pm
Apparently, I've 73 jobs done for the month of December. Another 227 and I get a free raffle ticket!

Got a message today to say...Great..you've done 100 jobs......only another 200 to go......I actually pissed myself laughing!!
Title: Re: Free Now App Fucked AGAIN!
Post by: silverbullet on December 27, 2022, 06:02:08 pm
Apparently, I've 73 jobs done for the month of December. Another 227 and I get a free raffle ticket!

Got a message today to say...Great..you've done 100 jobs......only another 200 to go......I actually pissed myself laughing!!
It'll be "won" by Pakistani triplets fleeing the war...in Ukraine.Living in a high-rise apartment block in Balbriggan with the nearest charging point 1.5 km away. The government refugee resettlement department will fully fund the 1500 metre charging flex in an EU co-operation agreement.The plate will be in a MVLO's name. To eliminate confusion, anyone with a Pakistani name will automatically be renamed FOX at the government citizenship ceremony. 8)