Irish Taxi Forum

Public Area => Taxi Talk => Topic started by: watty on February 16, 2023, 03:19:50 pm

Title: 200+ complaints over taxi refusal to take card payments
Post by: watty on February 16, 2023, 03:19:50 pm
Hundreds of complaints over taxis refusing card payments (https://www.breakingnews.ie/ireland/hundreds-of-complaints-over-taxis-refusing-card-payments-1433625.html)

Quote
The transport watchdog has received over 200 complaints about taxis not accepting card payments, or not having a card payment machine.  The complaints, released under the Freedom of Information Act, were made in the space of five months.

Since last September, every taxi in Ireland must accept credit and debit card payments, as well as cash.  By the end of last month, the National Transport Authority had received 229 complaints relating to this new law.

Jim Waldron, from the National Private Hire and Taxi Association, said drivers are adapting to the new regulations.  "I think there are bound to be some problems in the transition period," he told Newstalk radio. "I don't think 229 complaints ... is that much to be honest".

<snip>

Despite what Mr Waldron says, I think 200+ complaints is a lot in just ~5 months.  Over 200 people felt strongly enough about it to contact the NTA and make a complaint.  I'd say Revenue will be contacting the NTA to find out who's been naughty and insisting on cash  C:-)




By coincidence, my sumup reader has been getting a bit erratic in the past few weeks so I went to order a Square reader (https://squareup.com/ie/en/hardware/reader) today.   About €23 with VAT.  Talk about complicated - had to take a scan of my private driving licence and a selfie - and then their computer had to decide if I was legit or not!  Apparently I am who I say I am so they're gonna send me out a card reader in a few days.  Should be good to have 2 card readers just in case.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: mercenary for hire on February 16, 2023, 04:47:46 pm
I'm noticing a lot of lads happy to sit on the shit ranks even when they're not moving.I'm guessing there were a lot of big tax bills last year.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Dr. Martin Gooter Bling on February 16, 2023, 05:54:53 pm
i hadda yuppy get cunty with me a few weeks ago. my 3g sumup goes bandy sometimes.
1 outta every 8 times i'd say it struggles for a signal and ye havta restart it. you try and restart it sometimes and it jams.
i apologised and told her the machine just won't get a signal.
"downt gov me all thash shish protondin the masheen wownt wok for fock sake" the yoke said to me.
i realised just last sunday that if you keep it plugged in and on constantly charging it never loses signal.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: watty on February 16, 2023, 06:23:06 pm
I didn't know there was a 3G sumup but my bluetooth sumup is similar - you don't know if it's gonna work or not.  Resetting bluetooth on the gadget worked for awhile but nowadays   ::fight    Now I have to try and process a fake payment & cancel it to make sure it's working before I get to the end of the journey and then process the real fare.

Problem is I'm not sure who's to blame.  I've had the sumup gadget for 3 or 4 years now so maybe it's on it's last legs?  But my phonemaker Xiaomi has a reputation for aggressively managing apps to increase battery life.  And Google are getting it on the act now by removing app permissions if the app hasn't been used in awhile.  So maybe it's Xiaomi or Google that's turning Sump off on my phone?
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: vandriver on February 16, 2023, 10:00:34 pm
The sum up is the worst crock of shite I've used.
I use the square machine which works off your hotspot .
Flawless for the last 2 years.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: silverbullet on February 16, 2023, 10:37:34 pm
The sum up is the worst crock of shite I've used.
I use the square machine which works off your hotspot .
Flawless for the last 2 years.
I have the Sumup but prefer Revolut where possible.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Dr. Martin Gooter Bling on February 17, 2023, 12:06:56 am
how do people revolute you dosh.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Bob Shillin on February 17, 2023, 08:52:20 am
how do people revolute you dosh.
You phone barcode to their phone scanner.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Belker on February 17, 2023, 09:46:56 am
..... By coincidence, my sumup reader has been getting a bit erratic in the past few weeks so I went to order a Square reader (https://squareup.com/ie/en/hardware/reader) today.   About €23 with VAT.  Talk about complicated - had to take a scan of my private driving licence and a selfie - and then their computer had to decide if I was legit or not!  Apparently I am who I say I am so they're gonna send me out a card reader in a few days.  Should be good to have 2 card readers just in case.
I had a similar issue with my sumup machine last year where it would not allow the card to be inserted, as in Tap only.
I went online to my sumup account and bought a new reader fer about Thirty quid with no need fer any documentation.

On the First use some nights it can be slow and need to be restarted (on about 1 in 3 nights) apart from that it works fine, never had a problem even out in the Boonies. The every 3 month charging is brilliant.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Belker on February 17, 2023, 09:57:31 am
.....Despite what Mr Waldron says, I think 200+ complaints is a lot in just ~5 months.  Over 200 people felt strongly enough about it to contact the NTA and make a complaint. ....
229 complaints is the tip of the iceberg, I dunno about Dooblin but drivers down here acting the maggot big time on refusing cards. I hear it all the time from customers and often see it myself on the street.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Cool Boola on February 17, 2023, 10:04:21 am
Know a taxi group who have lads who constantly say that the card machine is not working and will take you to the hole in the wall.They pick,who they will say it to. I gave him a IOU that I snapped and payed by card the next day to the Cab Co, Your man was lookin to give me a dig,so I got snotty! ::rant ::rant ::rant :D ;D :D >:( rofl
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Jack Meoff on February 17, 2023, 10:45:25 am
They should be complaining about getting charged more than on the meter with all the FreeNow bollix
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Mytaxi007 on February 17, 2023, 11:33:24 am
I use square also
Top machine
Never fails
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: mercenary for hire on February 17, 2023, 12:26:20 pm
My sumup is reliable.

Power on device.

Turn on Bluetooth from the top pull down bar on the phone.

Enter payment ammount then it connects straight away every time.

Took me a while to perfect it.I don't use th Bluetooth on my phone for anything else as the heap of shite I'm driving doesn't have Bluetooth.

Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Rat Catcher on February 17, 2023, 12:35:33 pm
Funny enough when I went to Barcelona with the older not so young lad last month I was somewhat surprised to see him tender a banknote for the breakfast pints at DAP so on enquiring why he was carrying cash he said he got it from a colleague as he had to take cash out of a machine to loan to said colleague so he could discharge a taxi fare as the white (Irish by accident of birth) taximan didn't accept cards and the colleague's card didn't facilitate cash withdrawals.

Then I met Mrs. Catcher up above in Dublin that weekend and she took a taxi from Dublin 4 to St Patrick's Cathederal. Again the white (Irish by accident of birth) taximan didn't take cards... and didn't know where St. Patricks Cathederal is either, opting to leave her at Christchurch pointing to a laneway that he claimed led to the pedestrian entrance i.e. the pedestrian entrance to a completely different building!

Neither of those reported the drivers but might have had they been immigrants.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: mercenary for hire on February 17, 2023, 12:37:55 pm
On the odd occasion I fuk up on a fare or miss my turn I always tell the passengers to tell their friends I was one of them foreign lads.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Rat Catcher on February 17, 2023, 12:57:43 pm
I like playing with the ones who wonder how them blacks get licences anall... ask them for directions at every junction while agreeing that it's mad for politicians to think foreigners who can find their way halfway round the world could learn their way around a little town like Dublin.
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: silverbullet on February 17, 2023, 07:43:51 pm
I like playing with the ones who wonder how them blacks get licences anall... ask them for directions at every junction while agreeing that it's mad for politicians to think foreigners who can find their way halfway round the world could learn their way around a little town like Dublin.
8)
Title: Re: 200+ complaints over taxi refusal to take card payments
Post by: Cool Boola on February 18, 2023, 11:09:51 am
Cmon ifin The NTA says use the card machine….Then use the effin card machine      or else     dont ::fds