Irish Taxi Forum
Public Area => Taxi Talk => Topic started by: Dr. Martin Gooter Bling on August 14, 2018, 08:15:32 pm
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https://www.breakingnews.ie/ireland/complaints-against-taxis-surge-as-passengers-report-smoking-driver-tatty-seats-and-smelly-cabs-862159.html (https://www.breakingnews.ie/ireland/complaints-against-taxis-surge-as-passengers-report-smoking-driver-tatty-seats-and-smelly-cabs-862159.html)
Complaints against taxis surge as passengers report 'smoking' driver, 'tatty seats' and smelly cabs
One smoking taxi driver and a taxi that had “an offensive smell” with “tatty” seats are just two of the 629 complaints received by the National Transport Authority (NTA) concerning taxis in the first six months of this year.
Overall, the number of complaints lodged with the NTA against taxi drivers between January and the end of June surged by 28% to 629 from the 492 complaints received for the corresponding period last year.
The sharpest rise concerned fare matters where the number of complaints increased by 45% going from 168 to 244.
The NTA received the same amount of complaints - 244 - concerning driver behaviour in the first six months.
An additional 19 complaints were received in respect of vehicle condition with 120 complaints received in relation to hiring matters and two over identification.
One female passenger complained about a taxi driver over the interaction with him when paying an €8.80 fare along with a 70c tip with 5 20c coins and the rest in 2c coins and 1c coins.
Another passenger in February complained to the NTA that “this was the dirtiest taxi I’ve ever had the displeasure of sitting it. It looked like it had never been cleaned”.
In response, the NTA issued a fixed payment notice to the driver for failing to comply with vehicle standards - fixed payment notices generally range from €40 to €80 depending on the nature of the breach.
In another case in February, a passenger complained to the NTA that the “condition of the taxi was unacceptable for a public service vehicle, offensive smell within the taxi requiring us to wind the windows down, car was old and seats were tatty”.
In that instance, no case was proceeded with as there was no evidence of any offence. The NTA reported that the vehicle had undergone licence renewal inspection shortly after complaint.
In another case, a passenger complained that “the taxi was unfit for business due to the strong level of odour” and as a result the NTA issued advice to the licence holder concerning vehicle cleanliness.
In March, a passenger complained that a driver was smoking in the vehicle and the complaint was referred under the Public Health (Tobacco) Act.
In April, a passenger complained that a taxi was ‘filthy and sounded very rattely”.
The case was not proceeded with as there was no response from the complainant when contacted and the vehicle was no longer being operated by the driver.
Another passenger in May pointed out that his daughter is a wheelchair user and the taxi-driver didn’t put a seat-belt on her.
The father pointed out that “when this brought to the attention of the driver he argued that she didn’t need one. No journey taken”.
In response the NTA issued a Fixed Payment Notice to the driver for failing to comply with vehicle standards.
In May a passenger complained that the smell inside the cab “was awful” and that the taxi “was in a terrible condition”.
In that case, the NTA issued a caution - the vehicle was inspected and found to be in good condition aside from requiring some additional cleaning.
The same month, a passenger complained that both the front and back seats in a taxi were ‘filthy’ and “the floor space at the back needs a good hoovering and the seats need a deep clean”.
In response, the NTA inspected the car and the issue was resolved with advice given to the taxi holder.
In June, a passenger complained that a taxi “was very dirty inside and outside. Smell of cigarettes in it as well”.
In January, one passenger complained that “there was a bad odour in the taxi. My friend was sitting beside the driver. As the taxi driver approached the lights, my friend realised her trousers were wet”.
Another passenger complained that he had to open a window on a cold day as the taxi was smelly and there was also “dog hair - I think - on seats”.
In June, a passenger complained the back seat covers of a taxi “were ripped and filthy dirty and the car was generally dirty”. In response the NTA issued advice to the licence holders and the seat covers were replaced.
In the case of the female passenger who paid over €9.50 - including a 70c tip - in 2c coins, 1c coins and five 20c coins, the woman reported the taxi driver saying ‘What are you giving me?” and she replied the fare and tip and he said: “I don’t want it. I have enough change here.”
She replied - “Are you refusing to take the fare or tip?” and told him ‘My husband drives a taxi and if I thought he was this rude to anyone, I would be disgusted”.
In response, the taxi driver replied: “Well then, you should know better!"
The woman remarked on his rudeness and he told her that she was rude, to get out of the taxi and close the door.
The case against the taxi driver was not proceeded with as there was no evidence of any offence.
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Slow news day annually. Prob .03% of taxi journeys. Venture to speculate that it's a better complaints average than most "professions".
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Slow news day annually. Prob .03% of taxi journeys. Venture to speculate that it's a better complaints average than most "professions".
Well over 40 Million journeys annually and all they handled was 1330 most of which were not upheld.
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Were do I complain about smelly passengers?
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Were do I complain about smelly passengers?
Any other interesting news today
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There's a sale on in Homebase....
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There's a sale on in Homebase....
rofl
3 down more to go
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Not good. Atlantic Homecare bosses got out before it hit the wall. Fucking world has gone mad with consumerism.....buying shit they don't need to make some aul scrog's path through HRT easier. Thankfully, I'm well adjusted enough not to need such luxuries like a sit-down lawnmower for a 14 by 9 garden..... 8)
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Homebase used to be cheaper than the competition...then it was as expensive as Woodies..then people went back to buying shit in Argos.The only thing keeping the one in Ballymun profitable is its proximity to IKEA.Robbing bastards all of them.Selling cheap tools from China at huge mark ups.
Ya know Woodies owned atlantic all along.They just deleted the extra brand.Rent is too expensive.
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Didn't know...just knew Shamrock Rovers were sponsored by them. I'm a Bohs man, ya see....we rob tools.
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Yeah it's part of Grafton group Plc..they own Chadwicks too and probably other shit.All selling the same stuff at different inflated prices.The consumer brands usually have the colour green on their shopfronts to show how Oirish they are.Like Woodies.All overpriced gick but we still buy it.
RTE usually give out their share price after the news along with CRH.Big money involved there.
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Gas country this...and we still see ourselves as auld segoshias..........
https://www.irishtimes.com/business/top-1000-apple-overtakes-crh-to-become-ireland-s-largest-firm-1.3488309 (https://www.irishtimes.com/business/top-1000-apple-overtakes-crh-to-become-ireland-s-largest-firm-1.3488309)
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Gas country this...and we still see ourselves as auld segoshias..........
https://www.irishtimes.com/business/top-1000-apple-overtakes-crh-to-become-ireland-s-largest-firm-1.3488309 (https://www.irishtimes.com/business/top-1000-apple-overtakes-crh-to-become-ireland-s-largest-firm-1.3488309)
Ah ye just reminded me of me favourite uncle,
That was his favourite saying.
Ahh how are you getting on me auld segoehias,
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Glad you're a bit upbeat about something anyway..how's things in NTMKD?
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Homebase used to be cheaper than the competition...then it was as expensive as Woodies..then people went back to buying shit in Argos.The only thing keeping the one in Ballymun profitable is its proximity to IKEA.Robbing bastards all of them.Selling cheap tools from China at huge mark ups.
Ya know Woodies owned atlantic all along.They just deleted the extra brand.Rent is too expensive.
I see the angle grinders and bolt cutters we'r sold out in lidl in 1 day in the one malahide Road darndale......
I wish I was makin this up as a joke but I'm fukin not.......
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;)
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There's a lot of tradesmen using Lidl tools now.You'll see the foreigners in the middle aisle wearing builders gear.I find it hit and miss.I've had to return stuff that just didn't work out of the box.
Best buy so far was an SDS hammer drill that cost me 50 notes.Still going strong after lots of abuse.I've also got a laser level,an infra red thermometer and a micrometer that I haven't found a use for yet.But I've got them that's the important bit.
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The amount of locked bikes that were robbed in the following weeks were astounding..Think Lidl did not restock...
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There's a lot of tradesmen using Lidl tools now.You'll see the foreigners in the middle aisle wearing builders gear.I find it hit and miss.I've had to return stuff that just didn't work out of the box.
Best buy so far was an SDS hammer drill that cost me 50 notes.Still going strong after lots of abuse.I've also got a laser level,an infra red thermometer and a micrometer that I haven't found a use for yet.But I've got them that's the important bit.
That hammer drill was bleedin amazin value.... Wen i seen all the angle grinders we'r sold I bought the drill to fit an anchor for me basement wall an an almax chain for me bike.. Set themselves on fire gettin tru that ......
Kunts... ::fight
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http://www.almax-security-chains.co.uk/ (http://www.almax-security-chains.co.uk/)
Great company and products if yu ever need for yur bike
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There's a sale on in Homebase....
Must be funding time of the year for the NTA, hence the 'report.
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In the case of the female passenger who paid over €9.50 - including a 70c tip - in 2c coins, 1c coins and five 20c coins, the woman reported the taxi driver saying ‘What are you giving me?” and she replied the fare and tip and he said: “I don’t want it. I have enough change here.”
I'd have told her to keep it, too. Back in the good old days of the short lived Irish punt there was a limit on the number of coins that comprised legal tender. AFAIK, there's no such limits where the Euro is concerned.
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50 coins limit..
http://www.irishstatutebook.ie/eli/1998/act/38/section/10/enacted/en/html#zza38y1998s10 (http://www.irishstatutebook.ie/eli/1998/act/38/section/10/enacted/en/html#zza38y1998s10)
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I'll take whatever they are giving, if'n it is a load of coins then I just put em all in a plastic coin bag and spend em at the Tesco self-service till.
I once had a bootleg job where the customer paid about 40Euro in coins and topped it off with a 4Euro winning Lotto scratchcard, the coins I spent in Tesco and the scratchcard knocked 4Euro off my next diesel fill-up, but granted I did Block him after that job.
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50 coins limit..
[url]http://www.irishstatutebook.ie/eli/1998/act/38/section/10/enacted/en/html#zza38y1998s10[/url] ([url]http://www.irishstatutebook.ie/eli/1998/act/38/section/10/enacted/en/html#zza38y1998s10[/url])
Makes sense.
Surely the passenger should have been advised that she is legally obliged to pay the metered fare in legal tender.
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That would require a knowledge of the law,and some common sense.
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Are you suggesting that NTA lack such knowledge and/or common sense?
The driver was being nice letting her off the fare as she appeared to be strapped for cash. He probably knew that she's married to one of our own anall.