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Author Topic: Another attempt at a PR stunt by our Fav App  (Read 3234 times)

Offline Shallowhal

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Re: Another attempt at a PR stunt by our Fav App
« Reply #15 on: January 19, 2021, 04:00:55 pm »
The strongly worded email from Bob didn't work...and now for a stongly worded phonecall.
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Offline Rat Catcher

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Re: Another attempt at a PR stunt by our Fav App
« Reply #16 on: January 19, 2021, 04:35:11 pm »
Wrong fucking thread.
« Last Edit: January 19, 2021, 04:43:48 pm by Rat Catcher »
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If it doesn't have a roof sign and door stickers it's not a taxi.

Offline Bob Shillin

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Re: Another attempt at a PR stunt by our Fav App
« Reply #17 on: January 19, 2021, 04:39:41 pm »
Thanks, when I press the option for my query, I am referrred to the email sent to me regarding same. No email received. Phone disconnects. Selected several other options, phone rings on an on, but no voicemail. Dey don't want to speak to de peepil what pay dem.
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Offline Rat Catcher

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Re: Another attempt at a PR stunt by our Fav App
« Reply #18 on: January 19, 2021, 04:46:38 pm »
I got through on Jan 5. They couldn't change my payment details to a fully SEPA compliant German bank. A strongly worded email will be sent in due course.
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If it doesn't have a roof sign and door stickers it's not a taxi.

Offline Bob Shillin

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Re: Another attempt at a PR stunt by our Fav App
« Reply #19 on: January 19, 2021, 04:59:30 pm »
Eventually answered, when I selected option 7, after a long ring time (new driver applications). Got an apology from the staffer.

Had a non payer, app automatically advised to enter a fare of €3.80 minimum fare even though it was 3am. I did so, and sent an explanatory "help" message.  I was suspended without explanation, until midnight, when I switched on the app at 8pm the next shift. Staffer said that apparently €5.80 is the minmum fare entry now, and I would not have been auto suspended if I had entered that amount, He couldn't explain the app advising and accepting €3.80.
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Offline Rat Catcher

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Re: Another attempt at a PR stunt by our Fav App
« Reply #20 on: January 19, 2021, 05:24:46 pm »
Presumably the €3.80 dates back to when mytaxi forced drivers to give discounts of up to 33%.
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If it doesn't have a roof sign and door stickers it's not a taxi.

Offline Shallowhal

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Re: Another attempt at a PR stunt by our Fav App
« Reply #21 on: January 19, 2021, 05:31:05 pm »
So you were suspended for under charging,dem Germans take no shite.
Inanyways Bob.....i thought you were an independent woman?
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Offline Bob Shillin

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Re: Another attempt at a PR stunt by our Fav App
« Reply #22 on: January 19, 2021, 05:37:42 pm »
Quote from: Shallowhal on January 19, 2021, 05:31:05 pm
So you were suspended for under charging,dem Germans take no shite.
Inanyways Bob.....i thought you were an independent woman?
Unfortunatley my bills would not be met by street fares, and FN's current monopoly status allows them, unilaterally, to do as they please.
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Offline Rat Catcher

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Re: Another attempt at a PR stunt by our Fav App
« Reply #23 on: January 19, 2021, 06:01:38 pm »
To be fair, they're investing heavily in electric taxis having budgeted to make at least 10,000 of their drivers buy electric vehicles by this time next year and they hope to launch electric scooters and point to point car rental schemes in the near future. The planet is in safe hands.
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If it doesn't have a roof sign and door stickers it's not a taxi.
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