Irish Taxi Forum

Public Area => Taxi Talk => Topic started by: taxi1990 on October 04, 2021, 09:26:02 am

Title: Best way to deal with aggressive passengers?
Post by: taxi1990 on October 04, 2021, 09:26:02 am
I haven't worked too many nights lately but was working nights over the weekend and nearly forgot about the aggressive night time passengers.

It is usually an argument over the fare with me, "jimmy pat does it for 10 euro how the hell is it 25 euro" etc. I was in a big row with a few passengers one of the nights and the minute I mentioned calling the guards, they copped on and the issue was sorted out. I had forgotten that with 99% of passengers, if you mention the guards they wind their neck in.
Title: Re: Best way to deal with aggressive passengers?
Post by: Dr. Martin Gooter Bling on October 04, 2021, 03:33:53 pm
Stay calm and don't get tricked in to an argument or confrontation. That's what they want. Tell them to chill out or you'll ring the police. If that does nothing pick up phone and pretend to ring the police. Proceed to pretend to be talking to the police. "You have a squad car coming down the Kilmore road? I'm just parked beside the Northside shopping center. You should see my car any second", etc. Usually does the trick. As you now yourself it's very rare to experience any trouble. Then you get the cunts who start getting cute about the initial €4.40 and the extras. i enjoy telling them not to be worrying about it. If you're that stuck i'll drop ye home for nothing. tell them to forget about the money and just get out putting the ball firmly in their court and implying that they're a deadbeat. They hate it.
Title: Re: Best way to deal with aggressive passengers?
Post by: Bob Shillin on October 04, 2021, 04:32:27 pm
A couple, Noggin Inn to Cabinteely, drop male, gives her €50 for the fare, then into Hogan Place with herself, muttering on the phone to himself "he could go faster", at Hogan place "ah bring me on to the chipper please". €29.40, "what that's very expensive, it was only €26 on the way out".
"Did you go to Cabinteely on the way out before the Noggin Inn, did you have an extra passenger"? "it doesn't matter". "It matters to me when you suggest that I might be over charging"
Title: Re: Best way to deal with aggressive passengers?
Post by: Dr. Martin Gooter Bling on October 04, 2021, 05:01:52 pm
my arsehole clenched when you mentioned cabinteely.
i hadda dreadful experience years ago with a yoke that hit me for fifty and told me to fuck off. it was all a big game to her. went in to the garda station in the village like a lunatic. i wanted to fill a jerry can up with water and go back around and pretend to douse the front of the gaff with petrol to burn them out. ye can't be doing that anymore the garda fella told me.
Title: Re: Best way to deal with aggressive passengers?
Post by: taxi1990 on October 04, 2021, 05:19:28 pm
Stay calm and don't get tricked in to an argument or confrontation. That's what they want. Tell them to chill out or you'll ring the police. If that does nothing pick up phone and pretend to ring the police. Proceed to pretend to be talking to the police. "You have a squad car coming down the Kilmore road? I'm just parked beside the Northside shopping center. You should see my car any second", etc. Usually does the trick. As you now yourself it's very rare to experience any trouble. Then you get the cunts who start getting cute about the initial €4.40 and the extras. i enjoy telling them not to be worrying about it. If you're that stuck i'll drop ye home for nothing. tell them to forget about the money and just get out putting the ball firmly in their court and implying that they're a deadbeat. They hate it.


Does the treating them like a deadbeat work? must try it out.
Title: Re: Best way to deal with aggressive passengers?
Post by: watty on October 04, 2021, 06:31:17 pm
my arsehole clenched when you mentioned cabinteely.
i hadda dreadful experience years ago with a yoke that hit me for fifty and told me to fuck off. it was all a big game to her. went in to the garda station in the village like a lunatic. i wanted to fill a jerry can up with water and go back around and pretend to douse the front of the gaff with petrol to burn them out. ye can't be doing that anymore the garda fella told me.

Better to ask forgiveness than get permission  O:-)
Title: Re: Best way to deal with aggressive passengers?
Post by: Rat Catcher on October 05, 2021, 11:29:37 am
Are the immigrants the worst?
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 01:15:40 pm
Are the immigrants the worst?
No , the Irish are the worst by far !
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 01:21:41 pm
...... If that does nothing pick up phone and pretend to ring the police. Proceed to pretend to be talking to the police. "You have a squad car coming down the Kilmore road? I'm just parked beside the Northside shopping center. You should see my car any second", etc. Usually does the trick.......
Why Bluff the kounts ? Ring the Gardai fer real, they are there fer a reason, I have often done it, and if they do pay up in the meantime then ring the Gardai back and tell them that it was sorted.
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 01:24:43 pm
Stay calm and don't get tricked in to an argument or confrontation. That's what they want. Tell them to chill out or you'll ring the police. If that does nothing pick up phone and pretend to ring the police. Proceed to pretend to be talking to the police. "You have a squad car coming down the Kilmore road? I'm just parked beside the Northside shopping center. You should see my car any second", etc. Usually does the trick. As you now yourself it's very rare to experience any trouble. Then you get the cunts who start getting cute about the initial €4.40 and the extras. i enjoy telling them not to be worrying about it. If you're that stuck i'll drop ye home for nothing. tell them to forget about the money and just get out putting the ball firmly in their court and implying that they're a deadbeat. They hate it.


Does the treating them like a deadbeat work? must try it out.
It does work very well if they ARE NOT a deadbeat !
But if'n they do happen to be a deadbeat then it don't work too well !!
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 01:58:40 pm
Excerpt from Taxi Diaries 2.

Won't Pay ?

I had this Idiot in the cab one night, I picked him up by Finn's corner
in the middle of town, he was carrying a closed Indian takeaway box,
as it was 4.30am in the morning and nothing doing on the street's,
I took a chance on him with the food in his hand.
He sits in and seems decently sober asking to go to Midleton and
enquiring how much it would be ? I told him that it would be about
Thirty Five to Forty Euro IF it was just to Midleton. "Fine" he sez.

We head on and get chatting, then he opens his takeaway box and
starts eating a few chips with a plastic fork, I allow him as he seems
sober enough and I give him a few tissues so as not to make a mess,
which in fairness he didn't, and we chat away all the way to Midleton
about food and the best chippers in Cork.

When we get to his B&B address in Midleton the fare is at 34.45 and
I ask for just 34Euro, he sez to me; "Do you have a card ?" so I hand
him a taxi base business card and he then sez; "Will you put your name
and number on the card for me and I will call tomorrow to pay you".

No way am I going along with that line and a Ten-minute argument
takes place within the cab, seemingly he had No money, No wallet,
No bank card or No I.D. on him and he refuses my suggestion of
handing over his mobile phone as Security for him to pay the fare.
He must have told me every Lie under the Sun, Firstly about his wife
being Dead and then a few minutes later how he needed his phone
to contact his wife who was on holidays in Spain !
The meter was now up to 38Euro and I stopped it at that as I'd heard
enough of his Bull$hit and rang 11850 on my phone,
"Midleton Garda station in Cork please" I requested from the operator,
he connected me straight through and I told the Midleton Gardai of
my predicament, the guard told me to drive to the Main street outside
the AIB bank by the Big roundabout and he would have a patrol car
meet me there shortly.

Yer man starts up; "You know that if you go to the Guards that I'm
going to pay you Nothing !"
, I replied smugly; "We will see".
As we drive along, he shouts; "Stop, Stop I'll pay you" and he reaches in to
his pocket and pulls out a few notes of which I can see at least a Twenty,
a Ten and a Fiver, but he doesn't hand them over and I keep driving on
for my Rendezvous point on the Main street, he re-pockets his notes and
starts on about how I'm over charging him and how the fare should be
only Twenty-Five Euro. He attempts to start eating his Indian takeaway
again, but this time I'm not allowing it and another Row breaks out over
me disallowing him to eat within the Taxi, while I state Chapter and
Verse of the Taxi regulations regarding Food in the cab.

I'm well pleased after seeing yer man's cash and park my cab outside
the AIB bank, yer man goes on for an eternity about how I'm trying to
rob him as we wait for the patrol car, eventually I stand out for a ciggie
and yer man stands out aswell, I reach back in, grab his Indian takeaway
and hand it to him, I also take a Two Euro coin from my coin bag and
put it in my pocket before locking the car. No way was this idiot ever
going to see the inside of my cab again. Again I ring the Gardai in
Midleton asking should I just drive down the road to the Garda station ?
but I was told to wait where I was as the patrol car was on the way to me.

Idiot was also on his phone after dialling 999 to report me for something or
other, but the 999 operator had hung up on him twice after finding out that
it was not an Emergency call. A long Twenty minutes later with me having
to listen to Idiot spouting all kinds of rubbish the Garda patrol car arrives.

Two middle-aged male Burly Guards get out of their car, neither of them
looked like they were going to stand for too much nonsense, The guard
driving the patrol car approached me first asking; "What's de Story ?",
I explain myself to him also telling him that; 'He' has money but he won't
part with it and the Two Gardai go over to question the Idiot.

Idiot goes off on a massive Rant about me over charging telling the Guards
that I told him the fare would be only Thirty Euro when I picked him up
and how I had referred to him as a "Knacker" within the cab and various
other figments of his drunken imagination, even offering himself to be
arrested a few times. After Ten minutes of listening to him and trying to
coerce him in to paying for his cab, the First guard took his handcuffs from
his belt holder, he ran the Cuffs noisily through the ratchet twice while
saying; "Look, are ya gonna Pay or Not ?",
Idiot on hearing the sound of the Cuffs reached in to his pocket and
produced Forty Euro and offered it to me, I accepted it ungraciously
and gave him his Two Euro change. I sit back in to my cab thanking the
Gardai as they leave for their time and patience

Idiot starts off again as the rain comes down; "How am I gonna get home ?",
the Guard now walking away from the scene back to his own patrol car
shouts back at him, "Not in that mans Taxi anyway, Walk !".
Title: Re: Best way to deal with aggressive passengers?
Post by: Dr. Martin Gooter Bling on October 05, 2021, 02:18:13 pm
yes but you pretend to be talking to the coppers first. a gurrier does'nt want them arriving when they're stinking of cannabis and have coke in their pockets etc. if that does nothing then you know you're dealing with heavy duty scum. wait around for the police or just write it off. depends on a number of factors. i hadda an aulwan in clontarf one night. fare was twenty quid. that's amazing i can get the fuckin bus to kerry for a fiver or something she says. don't worry about it. get out of the car. are you sure she says. i am get out of the car. realising she was just cunted she tried to make amends and come up to my window to hand me something and i spun the car round and gunned it back in to town. fuck off and leave me alone for fuck sake.
Title: Re: Best way to deal with aggressive passengers?
Post by: taxi1990 on October 05, 2021, 02:18:52 pm
I have only ever had to ring the guards once about a non paying customer/Traveller.

If it ever happens again, say the fare is 40 and they are only willing to pay 25. I will refuse the 25 and tell them I am leaving and will be reporting them to the Gardai. Im not waiting round for the guards, it might take them a long while to get there.
Title: Re: Best way to deal with aggressive passengers?
Post by: taxi1990 on October 05, 2021, 02:29:04 pm
yes but you pretend to be talking to the coppers first. a gurrier does'nt want them arriving when they're stinking of cannabis and have coke in their pockets etc. if that does nothing then you know you're dealing with heavy duty scum. wait around for the police or just write it off. depends on a number of factors. i hadda an aulwan in clontarf one night. fare was twenty quid. that's amazing i can get the fuckin bus to kerry for a fiver or something she says. don't worry about it. get out of the car. are you sure she says. i am get out of the car. realising she was just cunted she tried to make amends and come up to my window to hand me something and i spun the car round and gunned it back in to town. fuck off and leave me alone for fuck sake.


I would have taken the money off the auld one. Its the principle that matters. I had a yuppy couple tell me the fare was 5 euro one night, I said it was 5 euro when ye got in. "so and so does it for 5" I dont care what he does it for , I dont work for him, the fare is whatever it says on the meter, 6 euro. They handed me 5 at the end of the journey, I said its 6. They reluctantly gave it to me, yer man gave me a fiver and a 2 euro coin, keep it he says, thats for the customer you just lost, I dont care about losing the likes of you I said. I couldnt care less about 1 euro but no one is dictating to me what the price is, if you ring or hail a taxi, you have the manners to pay the fare in full.

some mothers raised nothing but dirt, and they are people from middle class families. I often think, if your parents could only see ye now, roaring at a taxi driver who only wants what he is owed, drink is no excuse, I was often hammered in taxis and never had a cross word with the driver.
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 03:37:48 pm
yes but you pretend to be talking to the coppers first. a gurrier does'nt want them arriving when they're stinking of cannabis and have coke in their pockets etc. if that does nothing then you know you're dealing with heavy duty scum. wait around for the police or just write it off. depends on a number of factors. i hadda an aulwan in clontarf one night. fare was twenty quid. that's amazing i can get the fuckin bus to kerry for a fiver or something she says. don't worry about it. get out of the car. are you sure she says. i am get out of the car. realising she was just cunted she tried to make amends and come up to my window to hand me something and i spun the car round and gunned it back in to town. fuck off and leave me alone for fuck sake.
Nope, not fer me, I don't bluff, If'n I say that I will call the Guards then I will, that is what the Gardai are there for.
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 03:44:58 pm
I have only ever had to ring the guards once about a non paying customer/Traveller.

If it ever happens again, say the fare is 40 and they are only willing to pay 25. I will refuse the 25 and tell them I am leaving and will be reporting them to the Gardai. Im not waiting round for the guards, it might take them a long while to get there.
So basically you are letting them off with the fare by leaving ?
If'n your going to leave, then at least take what is on offer because there won't be any more dosh forthcoming !
Title: Re: Best way to deal with aggressive passengers?
Post by: Dr. Martin Gooter Bling on October 05, 2021, 03:55:48 pm
yes but you pretend to be talking to the coppers first. a gurrier does'nt want them arriving when they're stinking of cannabis and have coke in their pockets etc. if that does nothing then you know you're dealing with heavy duty scum. wait around for the police or just write it off. depends on a number of factors. i hadda an aulwan in clontarf one night. fare was twenty quid. that's amazing i can get the fuckin bus to kerry for a fiver or something she says. don't worry about it. get out of the car. are you sure she says. i am get out of the car. realising she was just cunted she tried to make amends and come up to my window to hand me something and i spun the car round and gunned it back in to town. fuck off and leave me alone for fuck sake.
Nope, not fer me, I don't bluff, If'n I say that I will call the Guards then I will, that is what the Gardai are there for.

yes kenny but the point i'm making is the vast majority of dirt will start coughing up the bread if they think you have the lawboys on stand by. if they don't care that you're perceived to be talking to the coppers well then it's time to really get the coppers involved.
Title: Re: Best way to deal with aggressive passengers?
Post by: Bob Shillin on October 05, 2021, 04:44:31 pm
Rules are out the winda with travellers, they have no fear of the guards.
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 04:47:38 pm
It's a Funny game by night, most often we can Play our customers but when Push comes to Shove then I have no problem calling the Gardai, most often they are very accomodating to Taxi drivers !
Title: Re: Best way to deal with aggressive passengers?
Post by: Belker on October 05, 2021, 04:52:34 pm
Rules are out the winda with travellers, they have no fear of the guards.
Totally agreed, Knackers are above the law, they do as they please and answer to no one.
Title: Re: Best way to deal with aggressive passengers?
Post by: taxi1990 on October 05, 2021, 05:50:25 pm
I have only ever had to ring the guards once about a non paying customer/Traveller.

If it ever happens again, say the fare is 40 and they are only willing to pay 25. I will refuse the 25 and tell them I am leaving and will be reporting them to the Gardai. Im not waiting round for the guards, it might take them a long while to get there.
So basically you are letting them off with the fare by leaving ?
If'n your going to leave, then at least take what is on offer because there won't be any more dosh forthcoming !


I haven't had to do it yet, but have threatened to leave without nothing but the full fare. they always pay up. it will look worse for them if the guards call, not paying any of the 40 euro looks way worse than them paying 25 euro of a 40 euro bill. Are they given a chance if they pay the next day or few days, or can you have them prosecuted for not paying at the time?
Title: Re: Best way to deal with aggressive passengers?
Post by: taxi1990 on October 05, 2021, 05:52:44 pm
Rules are out the winda with travellers, they have no fear of the guards.
Totally agreed, Knackers are above the law, they do as they please and answer to no one.


The only time I had to call the guards over refusal to pay was a traveller. He paid the next day when the owner of the b&b they were staying in called him out in front of all his friends for not paying.