Irish Taxi Forum
Public Area => Taxi Talk => Topic started by: Belker on February 19, 2023, 06:32:47 pm
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(https://i.postimg.cc/gX6RRMWq/thumbnail-Screenshot-2023-02-19-at-17-26-41.png) (https://postimg.cc/gX6RRMWq)
I had a FN cash job out to Crookstown in West Cork last night.
A bit of a strange one, the young lad (with a 'Millennium name') asks on entering; "Do you take Card ?".
And I tell him that I do, but he can maybe switch it to his FN account at the end if he wishes.
He agree's and he chats away fer a bit, usual Taxi talk stuff.
He is in the back seat and the conversation lulls after a few minutes,
and we continue in silence fer the next 15 minutes on the motorway/dual-carriageway.
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We arrive at his small home village and as I'm following the Blue line I ask him just to double-check as we are about to turn in to his estate; "Is it Left here ?".
And he replies; "No, sorry, I nodded off there, it just back a bit, about 100 meters".
So I pull a U-turn and drive back the 100 meters to the top of another estate, and he sez; "You can leave me here, it's fine".
(https://i.postimg.cc/kBr4BJGH/thumbnail-IMG-0906.jpg) (https://postimg.cc/kBr4BJGH)
So I pull in, total the meter to 51.20, type it in to the FN app and the 'switch to account' button is available.
I switch it to account and tell my customer that he has to confirm it on his phone.
He still sat in the back with the back door open and he asks; "Do I need to swipe the Black box at the end ?".
I tell him; "Yes".
And he sez; "That's done" and goes to walk away saying his goodbye's polietly.
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it's happenned to me a couple of times.
they'll turn up at a gaff party and they'll say this gaff party is fugazi bro there's no bleedin cali or session mots or antin order us a taxi will ye.
the person who's gaff it is orders it for them even though they don't know them and the cunt bails on the fare.
ye ring the person on the app and tell them what happenned and they tell ye the above story verbatim.
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Then it pops up on my screen, "PAYMENT DECLINED",
and I roll down the window and call after him telling him that it was declined on my side,
he walks back up to the car window saying that his app said payment had went through,
but I showed him my screen saying that payment had been declined and offered to do it again,
which I did and as I done it, he showed me a 'clean pair of heels' !!
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Why would you offer that option? He wanted to pay cash . .Sum Up door locked until it reads Payment recieved .
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it's happenned to me a couple of times.
they'll turn up at a gaff party and they'll say this gaff party is fugazi bro there's no bleedin cali or session mots or antin order us a taxi will ye.
the person who's gaff it is orders it for them even though they don't know them and the cunt bails on the fare.
ye ring the person on the app and tell them what happenned and they tell ye the above story verbatim.
He was the original customer that booked the cab as it was his home address out in the Boonies and he saw the 'Change to account' option on his phone as he stated; "Do I swipe the Black box at the end".
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Why would you offer that option? He wanted to pay cash . .Sum Up door locked until it reads Payment recieved .
He offered to pay by card, Not Cash.
Why would I lock a Twenty-odd year old male in a cab out in the Boonies at 5am in the morning with just me as a Fifty-odd year old driver ?
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Why would you offer that option? He wanted to pay cash . .Sum Up door locked until it reads Payment recieved .
He offered to pay by card, Not Cash.
Why would I lock a Twenty-odd year old male in a cab out in the Boonies at 5am in the morning with just me as a Fifty-odd year old driver ?
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He offered Card why did you offer Free Now option ..He wouldnt of been out of the car if you used Sum Up .
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It seems a strange Runner ??
As I (or FN) have his mobile number, name and email address.
He has a card linked to his account as the option to 'switch to account' was available.
I know the exact house he came out of, even have the Eircode.
I know or think I know his address in the very small village I dropped him off at, again with Eircode provided.
I don't have in-car CCTV, but do have CCTV stickers on my car, which he dosen't know about.
Had it been a major crime then I reckon the Gardai would have him nabbed within an hour !
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Why would you offer that option? He wanted to pay cash . .Sum Up door locked until it reads Payment recieved .
He offered to pay by card, Not Cash.
Why would I lock a Twenty-odd year old male in a cab out in the Boonies at 5am in the morning with just me as a Fifty-odd year old driver ?
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He offered Card why did you offer Free Now option ..He wouldnt of been out of the car if you used Sum Up .
The FN option is cheaper saving on sumup card charges and at the time I saw no threat either way as it was a traced FN job and he didn't seem to be a bogey ??
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Anyway after contacting FN about it, they offered to send my number to the lad to sort out the fare, but refusing to give me his number stating Data protection rules.
I agreed to FN's request to send the lad my number and hopefully he will ring and pay.
Me small fella was up earlier and I told him the story, he reckoned the lad panicked when he saw he had no funds to pay after a long night out and took the stoopid 'Flight' option. He requested 'I let it go' stating that it could be me or one of the 'South Douglas Warrior' lads and would you give any of us a criminal record if we did it ?
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it's happenned to me a couple of times.
they'll turn up at a gaff party and they'll say this gaff party is fugazi bro there's no bleedin cali or session mots or antin order us a taxi will ye.
the person who's gaff it is orders it for them even though they don't know them and the cunt bails on the fare.
ye ring the person on the app and tell them what happenned and they tell ye the above story verbatim.
He was the original customer that booked the cab as it was his home address out in the Boonies and he saw the 'Change to account' option on his phone as he stated; "Do I swipe the Black box at the end".
jungle boonies?
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If you know or think you know where he lives why don't you just go and knock on his door without whining to fn? You should also have his name from the job history so what's the problem? Last thing I'd be doing is getting fn or the gards involved when you can quite easily sort it yourself.
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Used superglue a few times….Imagine walkin around wid your phone stuck to your hand and you cant use the dial…Says on the tube that it only takes 5 seconds U pay R U stay! yay
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No tickey, no laundry.
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I don't find that an acceptable response from Free Now, Ken. They are well able to apply their surge pricing surcharges directly. It should be incumbent on the individual who ordered the taxi to discharge the fare in the event that the passenger absconds. At the very least the account should be blocked until such time as said fare is discharged. Their contempt for their drivers, the men who are working for them, is beyond belief. Politely asking the client to contact you with no consequences should he not elect to so do is merely encouraging clients to treat Free Now drivers aa a Free service.
Was the client an immigrant?
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Therin lies the problem. "The drivers, the men that work for them." As far as I'm concerned it should be the app providers, the companies that " work for the drivers." Without drivers they're fcuked, we on the other hand are not.
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Either way, washing their hands of all responsibility for the riff raff they give us isn't acceptable. They have the control so there's no reason they can't at least block accounts with outstanding debts. As it stands they're sending us clients who they know are unlikely to pay the fare... which is no use to them or us.
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It's because they don't give a bollox.
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Well, if any man could make them give a bollox it'd be owr Ken.
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...... Was the client an immigrant?
No, Irish lad about 25'ish.
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I don't find that an acceptable response from Free Now, Ken. They are well able to apply their surge pricing surcharges directly. It should be incumbent on the individual who ordered the taxi to discharge the fare in the event that the passenger absconds. At the very least the account should be blocked until such time as said fare is discharged. Their contempt for their drivers, the men who are working for them, is beyond belief. Politely asking the client to contact you with no consequences should he not elect to so do is merely encouraging clients to treat Free Now drivers aa a Free service. ....
FN reply;
"Unfortunately, we can't charge a fare to a passenger’s account once the booking has been closed in our system and due to GDPR, we aren't able to share the passenger's number without their permission first.
Here we only have one option, can you permit us to share your contacts with the passenger in question so that the two of you can settle the missing fare?
However, if the passenger does not respond or call you, we would encourage you to contact the Guards with regard to this incident to report and we will be happy to assist them with their investigation to help to resolve this issue for you once officially requested."
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I did reply and give them permission to give the lad my number yesterday but he has not rung me yet.
I will get on to them again stating that and ask if his account has been blocked.
"To FN,
The customer has not contacted me to arrange payment.
Will his account be blocked now by FN or will he be able to do the same to another driver ?"
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You have another option .Report it to the Gards .You are a victim of crime .
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You have another option .Report it to the Gards .You are a victim of crime .
I know that but the amount of time it could take is not worth my effort.
Anyway me small fella requested me to let it go rather than give the lad a criminal record.
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It'll be interesting to see what they say to that, Ken but I don't buy into that nonsense about not being able to charge 'cos the job is "closed". Prior to SCA they were well able to block accounts pending satisfaction of bounced card payments.
I wouldn't bother the Gardai with it. Rather than thinking of it in terms of losing the value of the fare just think of it as giving the lad a lift, taking 10 minutes or whatever. You can't lose what you never had!
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You have another option .Report it to the Gards .You are a victim of crime .
I know that but the amount of time it could take is not worth my effort.
Anyway me small fella requested me to let it go rather than give the lad a criminal record.
GO AND KNOCK ON HIS FUKKIN DOOR
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You have another option .Report it to the Gards .You are a victim of crime .
I know that but the amount of time it could take is not worth my effort.
Anyway me small fella requested me to let it go rather than give the lad a criminal record.
GO AND KNOCK ON HIS FUKKIN DOOR
He lives 30km from me and possibly not his actual address but his neighbours,
and then the chance that he wouldn't answer the door if he saw a taxi outside,
but anyway I have his eircode saved and if'n I'm ever passing that way, I will give a knock.
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..or you could report it to your local Shin Fayne office.
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I never had a payment declined so I'm a bit confused about this story.
In any event, you have a contract with FN and the guy has a contract with FN. FN are the middleman. That's why I'm always happy to see account/card jobs because, as far as I'm concerned, I'm getting paid regardless of whether FN does. If there is no money in the guy's bank account, that's FN's problem, not mine. He gives FN the money and they take their cut before passing it on to us. IMHO, FN owe you the money now.
I'd still report it to the Guards as a matter of principle. Unless we appear on the Gardai stats, we'll just be ignored.
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It was a cash job...
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The passenger authorised the switch to a card job so the ball dropped back into FN's court?
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Not sure. Ken got the declined message as part of the switching process. All card jobs are pre-approved these days so you never get a declined payment from a job dispatched as a card job... although you never did before SCA either, the firm just chased the failed payments back then.
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It was a FN cash or 'non-app payment' starting out, but the option to 'switch to account' was available at journey end.
I took that option as requested by the customer, he even asked "Do I swipe the Black box at the end ?" and when it said 'payment declined' on my screen he legged it.
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Not sure. Ken got the declined message as part of the switching process. All card jobs are pre-approved these days so you never get a declined payment from a job dispatched as a card job... although you never did before SCA either, the firm just chased the failed payments back then.
What is SCA ?
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Strong Customer Authentication
https://stripe.com/gb/guides/strong-customer-authentication#:~:text=Strong%20Customer%20Authentication%20(SCA)%20is,authentication%20into%20your%20checkout%20flow.
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Not sure. Ken got the declined message as part of the switching process. All card jobs are pre-approved these days so you never get a declined payment from a job dispatched as a card job... although you never did before SCA either, the firm just chased the failed payments back then.
I never knew that about pre-authorization... Good to know!
If the guy in Ken's example knew this, it could be a new scam on us. Book a cash job, then try to switch to card, and do a legger in the confusion.
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Why would you offer that option? He wanted to pay cash . .Sum Up door locked until it reads Payment recieved .
He offered to pay by card, Not Cash.
Why would I lock a Twenty-odd year old male in a cab out in the Boonies at 5am in the morning with just me as a Fifty-odd year old driver ?
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He offered Card why did you offer Free Now option ..He wouldnt of been out of the car if you used Sum Up .
My runner opted to pay by card, then did a runner as I reached for the card machine.
In my case, I expected the Canada Goose jacket wearing skobie to be clever enough not to do a runner at Clonshaugh Woods. Now, even though he has a €1300 jacket he knows that no right-thinking driver wil pick them up - even if its on BOLT.
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I never had a payment declined so I'm a bit confused about this story.
In any event, you have a contract with FN and the guy has a contract with FN. FN are the middleman. That's why I'm always happy to see account/card jobs because, as far as I'm concerned, I'm getting paid regardless of whether FN does. If there is no money in the guy's bank account, that's FN's problem, not mine. He gives FN the money and they take their cut before passing it on to us. IMHO, FN owe you the money now.
I'd still report it to the Guards as a matter of principle. Unless we appear on the Gardai stats, we'll just be ignored.
I've had payments declined on FN, but it was possibly when it came up cash payment but there was a card option present, and then it was declined afer switching. Is it possible that the bots automatically switch to cash when they know that there is no money on the card when they have already tried to put a hold on the estimated fare amount as they do before any card job?
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those canada goose jackets are savage.
i'd buy one if we lived in siberia which ironically is where all these little cunts should be sent.
i'm not a coat man at all. i don't like layers upon layers.
i wear a short sleeve shirt with the heat very slightly turned on in the car. this coat is a monster.
https://www.canadagoose.com/ie/en/resolute-parka-8501M.html (https://www.canadagoose.com/ie/en/resolute-parka-8501M.html)
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those canada goose jackets are savage.
i'd buy one if we lived in siberia which ironically is where all these little cunts should be sent.
i'm not a coat man at all. i don't like layers upon layers.
i wear a short sleeve shirt with the heat very slightly turned on in the car. this coat is a monster.
https://www.canadagoose.com/ie/en/resolute-parka-8501M.html (https://www.canadagoose.com/ie/en/resolute-parka-8501M.html)
What are the chances of meeting your man in Resolute Bay?
https://canadiannorth.com/destination/resolute-bay/ (https://canadiannorth.com/destination/resolute-bay/)
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Not sure. Ken got the declined message as part of the switching process. All card jobs are pre-approved these days so you never get a declined payment from a job dispatched as a card job... although you never did before SCA either, the firm just chased the failed payments back then.
I never knew that about pre-authorization... Good to know!
If the guy in Ken's example knew this, it could be a new scam on us. Book a cash job, then try to switch to card, and do a legger in the confusion.
Necessary with SCA. Otherwise drivers would have to wait for "live" processing of the transaction, generally (but not always) including authorisation from the client via their bank's app on their telephones.... which would all take too long.
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Not sure. Ken got the declined message as part of the switching process. All card jobs are pre-approved these days so you never get a declined payment from a job dispatched as a card job... although you never did before SCA either, the firm just chased the failed payments back then.
I never knew that about pre-authorization... Good to know!
If the guy in Ken's example knew this, it could be a new scam on us. Book a cash job, then try to switch to card, and do a legger in the confusion.
Necessary with SCA. Otherwise drivers would have to wait for "live" processing of the transaction, generally (but not always) including authorisation from the client via their bank's app on their telephones.... which would all take too long.
I fucking hate when a punter tells you at the very end of a cash job that they're paying by card.
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That happens on about 60-70% of cash jobs now.
It makes your accounts a pain in the hole,because you can't just add your app takings to your credit card receipts for the tax man.
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That methodology seems to exclude street cash jobs, VD?
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I wouldn't give a shit about the runner getting a criminal record, that's his problem. I'd definitely report him for it, I have cctv as well, which might help.
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I'd say as soon as the gardai are involved the money will be paid out fairly quick.You wouldn't wanna end up in court over fifty euro.
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Not sure the Gardai would have much interest. There's more videos of them getting the bollix bet out of them up above in Dublin doing the rounds on anti-social media. If they can't look after themselves what chance have the rest of us got?
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I'd say as soon as the gardai are involved the money will be paid out fairly quick.You wouldn't wanna end up in court over fifty euro.
My barber went to court over 10 euro.
The guy who didn't pay was a guy with loads of convictions, I suppose I admire the barber in a way, these low lives sail through life screwing everyone over, why let them off?
It might send out a message to others thinking of running from taxis.
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I wouldn't give a shit about the runner getting a criminal record, that's his problem. I'd definitely report him for it, I have cctv as well, which might help.
I know your right 1990, but I just couldn't be bothered...
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That happens on about 60-70% of cash jobs now.
It makes your accounts a pain in the hole,because you can't just add your app takings to your credit card receipts for the tax man.
I keep a written record of my street jobs to get my shift totals, not app jobs as they are already recorded.
If a street job is paid by card then I 'Ring it' and add the total Ringed jobs at shift end, and keep a daily log on street card work.
At year end the apps will tell you what you earned fer the year and then add on your recorded street card jobs (+ your unrecorded street cash work) fer your final figure to Mr Taxman.
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That happens on about 60-70% of cash jobs now.
It makes your accounts a pain in the hole,because you can't just add your app takings to your credit card receipts for the tax man.
I keep a written record of my street jobs to get my shift totals, not app jobs as they are already recorded.
If a street job is paid by card then I 'Ring it' and add the total Ringed jobs at shift end, and keep a daily log on street card work.
At year end the apps will tell you what you earned fer the year and then add on your recorded street card jobs (+ your unrecorded street cash work) fer your final figure to Mr Taxman.
You shoulda kept that to yourself. You'll have the other two down your neck now cracking on about dishonesty! 8)
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I did reply and give them permission to give the lad my number yesterday but he has not rung me yet.
I will get on to them again stating that and ask if his account has been blocked.
"To FN,
The customer has not contacted me to arrange payment.
Will his account be blocked now by FN or will he be able to do the same to another driver ?"
Any response?
I was talking with another taximan at the weekend who had a similar problem and was told they can block the client from him only.
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I did reply and give them permission to give the lad my number yesterday but he has not rung me yet.
I will get on to them again stating that and ask if his account has been blocked.
"To FN,
The customer has not contacted me to arrange payment.
Will his account be blocked now by FN or will he be able to do the same to another driver ?"
Any response?
I was talking with another taximan at the weekend who had a similar problem and was told they can block the client from him only.
One can do that oneself AFAIK since I last used the app.
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I don't think it works if you do it yourself.
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No required response, only the basic Contact Gardai, and block him on your account.
I already had a frank exchange with them last year over non-payment of Sept/Oct Bobo's due in Nov,
after a multiple of wishy-washy excuses they were eventually paid in Jan.
Also over the so-called "Up to €600" Chrimbo Bobo offers which were a sham, I (Ambassador/Gold) was only offered €295 worth in total, but they used word-play to talk their way out of that stating the words "Up to" !
And then the Scrub fiasco, where they did Not pay automatically, or even after a scrub had been requested and a further email sent. I was told wrongly by them that I had not phoned the client, so I then had to take screenshots of my phone log and send them off, which was seemingly accepted and I was told I would be paid the week after, which I wasn't ! So I emailed them again, got the usual wishy-washy excuse and hopefully I will be paid next week ??
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Ken,all you are to them is 15%,no matter how much branding they give you and your car and nice waffle to make you feel like you're an elite member of the "Team",them and their ilk are blood sucking scum.
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Ken,all you are to them is 15%,no matter how much branding they give you and your car and nice waffle to make you feel like you're an elite member of the "Team",them and their ilk are blood sucking scum.
I USED to be a loyal servant/worker. Made Gold every week as my target. After what I posted above 'Things Changed' !
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Ken,all you are to them is 15%,no matter how much branding they give you and your car and nice waffle to make you feel like you're an elite member of the "Team",them and their ilk are blood sucking scum.
I tink Kens eyes is openin ::cheers lol
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Ken,all you are to them is 15%,no matter how much branding they give you and your car and nice waffle to make you feel like you're an elite member of the "Team",them and their ilk are blood sucking scum.
I tink Kens eyes is openin ::cheers lol
It only took him 10 years to see , spose better late than never ::fds
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Ken,all you are to them is 15%,no matter how much branding they give you and your car and nice waffle to make you feel like you're an elite member of the "Team",them and their ilk are blood sucking scum.
I tink Kens eyes is openin ::cheers lol
Finally.