for the last 2 months, I have been waiting to hear back from the NTA about the supposed mandatory introduction of face coverings in taxis. The latest response I received yesterday was the same as in July. It will be introduced "shortly".
They also now take 4 weeks to respond to emails.
My car passed the suitability test this morning, even though the examiner told me that the cable ties holding the protective screen in place should be pointing the other way, as the NTA considers that to be a "fail". Regardless, he passed the car out but told me I need to get it sorted.
Just wanted to have a rant about how incompetent the NTA are and to show where their priorities lie. They are an absolute disgrace and in my opinion are the poster child of everything that is wrong with this country. If anyone has direct contact details for CEO Anne Graham, please pass them on so I can vent my anger and frustration at her.