Sent them this message on Sat evening:
Client made non-app payment. The switch to cash button seems to have disappeared or moved somewhere I can't find?
Got this back:
Hi Stephen,
Thanks for letting us know this.
We are already aware that after the last update of the app, the option to switch payments methods has disappeared, our technical team has already been warned of this, and is already trying to resolve this situation as quickly as possible, as soon as there is an update, our drivers will be notified immediately.
My sincere apologies for all the inconvenience this may have caused.
I’ve now deducted this from your account and refunded it back to the customer.
If you have any further questions, please let me know.
Wish you a great week and the rest of a lovely day today!
Best regards,
