Free Now Fuck app

[Bob Shillin]

It's only a problem in very specific circumstances, i.e., the passenger gets in expecting to pay by card/on account.  The app crashes and he gives the driver cash at the end of the job.  Then when the app restarts, the account job is still there and the only way to clear it is charge the passenger's card.  Therefore they pay twice without realising it.

The correct thing (probably) is let the passenger away without paying cash, waiting 5-10 mins for the app to correct itself, and then charge the passenger's card/account.

but, the FN app has the option to switch the payment method to cash without customer approval unlike the reverse, so you take the cash, and when the app comes back use the "switch to cash" option, and Roberta's your aunt, as he who likes to be onanised said.

The problem there (as John M mentioned) is what if FN have already pre-authorised the customers card fer the fare ?

No significance, money wont be taken, FN react to driver input, "switched to cash" cash fare paid entered. EOS.

[John m]

Missing the point .paszenger has prepaid in app has no cazh or refuses to pay as they think twice .FN do not guarantee payment so what if after arriving the customer cancels .Can they do tbat if job is not complearex in app .we cannot finish some jobs if we dont cash out at thr location .if the drop off is dame street but 4 hours later i fix the app and cash out in maynooth will FN think i got a joe walsh and am short changing them .

[Jack Meoff]

Has any driver on hear ever heard of a passenger paying twice ?
Both cash and card.

[markmiwurdz]

Sometimes the cuntin thing won't allow you swap between card and cash or vice versa whether you like it or not and other times it will..

[Bob Shillin]

The slider action on th client's app to confirm "switch to card" approval is very unconvincing.

[watty]

The slider action on th client's app to confirm "switch to card" approval is very unconvincing.

+1

Most of the time I end up glaring at them thinking they're trying to pull a scam of some sort 

[Belker]

The slider action on th client's app to confirm "switch to card" approval is very unconvincing.

A young lass in the cab one night explained that to me,
that the customer has to select the payment card from the screen,
and there is no hints on the app, just that the swipe action does not work.

[Belker]

It's only a problem in very specific circumstances, i.e., the passenger gets in expecting to pay by card/on account.  The app crashes and he gives the driver cash at the end of the job.  Then when the app restarts, the account job is still there and the only way to clear it is charge the passenger's card.  Therefore they pay twice without realising it.

The correct thing (probably) is let the passenger away without paying cash, waiting 5-10 mins for the app to correct itself, and then charge the passenger's card/account.

but, the FN app has the option to switch the payment method to cash without customer approval unlike the reverse, so you take the cash, and when the app comes back use the "switch to cash" option, and Roberta's your aunt, as he who likes to be onanised said.

The problem there (as John M mentioned) is what if FN have already pre-authorised the customers card fer the fare ?

No significance, money wont be taken, FN react to driver input, "switched to cash" cash fare paid entered. EOS.

Jonh M's point is very valid, it would be a hard sell to a customer to tell them that your app froze and they need to pay by cash or sumup AFTER THE FARE HAS BEEN PRE AUTHORISED.

So if they refuse to pay thinking they will be double-charged and you drive off waiting fer the app to unfreeze, the customer now at home looking at you on their screen driving away has the option to cancel the job leaving you with no payment at all and you can be sure FN won't be much help.

[Jack Meoff]

But has it ever happened to you or anyone you know ?

[Belker]

But has it ever happened to you or anyone you know ?

It's an unlikely scenario that the app would freeze, the customer was pre-authorised and refused to pay by cash and then cancelled the job, but it is possible.

[Belker]

The closest I came to that scenario was about 2 years back, a night time job.

I was in Douglas, the job was 10km away in Ringaskiddy coming 15km back to town.
Took the job and rang the customer to confirm, all was good.
App crashed half way to Ringaskiddy.
Thankfully I was able to phone the customer again using last dialled number on my phone.
I located him and explaind the story, thankfully his customer app crashed too, so he believed me.
He paid by card through sumup and when the app unfroze 2 hours later I switched it to cash.

[Jack Meoff]

If the app crashes could the punters pay by card or cash.

Now Jack here is the difficulty with that .When you book pay by app Free Now put a reserve on your funds equal to the assessed fare ,so punters think they have already paid and might refuse to pay twice .

In all the years that Hailo/Mytaxi has been operating in Ireland has anyone been refused payment for a fare on account ?
Doubt it

[John m]

The closest I came to that scenario was about 2 years back, a night time job.

I was in Douglas, the job was 10km away in Ringaskiddy coming 15km back to town.
Took the job and rang the customer to confirm, all was good.
App crashed half way to Ringaskiddy.
Thankfully I was able to phone the customer again using last dialled number on my phone.
I located him and explaind the story, thankfully his customer app crashed too, so he believed me.
He paid by card through sumup and when the app unfroze 2 hours later I switched it to cash.

Am I reading this right ?You travelled 10 KM to a pickup !!

[Jack Meoff]

Could have been a job to get a gold medal

[Belker]

The closest I came to that scenario was about 2 years back, a night time job.

I was in Douglas, the job was 10km away in Ringaskiddy coming 15km back to town.
Took the job and rang the customer to confirm, all was good.
App crashed half way to Ringaskiddy.
Thankfully I was able to phone the customer again using last dialled number on my phone.
I located him and explaind the story, thankfully his customer app crashed too, so he believed me.
He paid by card through sumup and when the app unfroze 2 hours later I switched it to cash.

Am I reading this right ?You travelled 10 KM to a pickup !!

Yes, most usually I would not do those jobs but it was a very quiet mid-week night, it was a straight 10km run from Douglas out to Ringaskiddy, card job going 15km back to the city, almost no chance of the customer taking a passing taxi out there, and I rang him first before leaving to confirm that he would wait fer me.