Free Now Surge Fees Causing Uprage and Outroar?

[Rat Catcher]

... but then, does it lack class to define class solely in monetary terms and, if so, how does one define said class be it lacking or otherwise?

[taxi1990]

... but then, does it lack class to define class solely in monetary terms and, if so, how does one define said class be it lacking or otherwise?

I'd say class is something most Irish people don't care about and rightly so. I'll bet lots of us are doing better than so called middle class.

[Rat Catcher]

True enough, it's not really an Irish thing... but, if it were, I guess we'd have to start in the pub. Any man (or wife of a man) who drinks in the public bar is clearly working class and, arguably, if a visit to a public house is your night out rather than being incidental to the same, perhaps after attending a theatre, you'd be working class... I guess.

[Belker]

That's a bit of a twist, Ken. Did you contact Free Now directly to find out and, if so, were there no GDPR restrictions on what they could tell you... or, if not, where did you get the alleged solution? .......

No, I did not contact FN about this issue.

On reading some of the earlier posts on here I remembered an arduous fare I had with a drunken lass one night who was charged or Pre Authorizied fer her first FN cancelled fare and then charged again by me fer the 2nd completed fare, she seemed unable to take in my multiple repeated explanations that the Pre Authorization fee on the 1st fare would be refunded. Which led me to believe that this Steve Wall case might have been the same issue.

[Belker]

...... In any event, it seems to somewhat contradict what Free Now told the client i.e. that he was charged for a Premium Service in error. ......

Where did you pull that Nugget of Information from Stephen ?

The only quote I read on this issue from FN was that it was a 'Technical glitch' and the client was refunded in full.

[Rat Catcher]

It was reported in one of the provincial redtops, Ken... and covered on this very forum as below:

http://intaxi.org/forum/index.php?topic=17624.0

[Belker]

It was reported in one of the provincial redtops, Ken... and covered on this very forum as below:

http://intaxi.org/forum/index.php?topic=17624.0

The details of what actually happened are very sketchy, but I still reckon I'm right about what actually happened.

[watty]

If he was charged twice (or 1 x precharge & 1 x charge), would 2 charges not appear on his bank statement?  In his tweet, he said he was charged €75, not charged twice.

Just got charged €75 to the airport from Harold's Cross which never cost more than €35 approx.

[silverbullet]

If he was charged twice (or 1 x precharge & 1 x charge), would 2 charges not appear on his bank statement?  In his tweet, he said he was charged €75, not charged twice.

Just got charged €75 to the airport from Harold's Cross which never cost more than €35 approx.

The cunt never apologised after he was reimbursed.

The band should have bee called "The Wails", whinging mong.

[Belker]

If he was charged twice (or 1 x precharge & 1 x charge), would 2 charges not appear on his bank statement?  In his tweet, he said he was charged €75, not charged twice.

Just got charged €75 to the airport from Harold's Cross which never cost more than €35 approx.

€37.50 + €37.50 = €75.
The details of what actually happened are sketchy.
FN buried it faster than the Yanks buried Osama Bin Laden !

[silverbullet]

If he was charged twice (or 1 x precharge & 1 x charge), would 2 charges not appear on his bank statement?  In his tweet, he said he was charged €75, not charged twice.

Just got charged €75 to the airport from Harold's Cross which never cost more than €35 approx.

€37.50 + €37.50 = €75.
The details of what actually happened are sketchy.
FN buried it faster than the Yanks buried Osama Bin Laden !

You might as well be talking to the Four Walls!

[Rat Catcher]

As watty alludes to you'd need a rather vivid imagination to equate either a "technical glitch" or a "premium service" as a temporary hold on a card, Ken. I think it's blatantly obvious that Steve either wasn't informed of the applicable surge fee at the time he ordered or he didn't notice it until it was charged.

[Belker]

As watty alludes to you'd need a rather vivid imagination to equate either a "technical glitch" or a "premium service" as a temporary hold on a card, Ken. I think it's blatantly obvious that Steve either wasn't informed of the applicable surge fee at the time he ordered or he didn't notice it until it was charged.

It does not show as blatantly as a FreeNow Hold on your card, it just shows as POS FRN*HOLD.FREE-NOW.COM, on your bank statement.

[Rat Catcher]

There would be two charges and Free Now wouldn't by any stretch of the imagination describe the temporary one as a charge for a premium service or a technical glitch.