'The Doorman Fallacy' and (robo-)taxis

[watty]

Thought this was an interesting topic I stumbled upon on t'internet.  Should get a few people to join once they see the thread title 

Google AI:

The Doorman Fallacy is a cognitive bias where decision-makers define a complex human role by its most basic, visible task, leading them to falsely believe the role can be perfectly replicated by technology or streamlined for cost savings.


Coined by British advertising executive and behavioral economist Rory Sutherland in his book Alchemy, the fallacy is best illustrated through the example of a luxury hotel doorman:

- The Consultant's View: A management consultant observes a doorman and defines his function solely as "opening the door".

- The "Efficiency" Trap: They propose replacing the doorman with an automatic, infrared sliding door, praising the massive reduction in labor costs.

- The Hidden Reality: In the long run, the hotel’s reputation and revenue decline. The doorman was also quietly hailing taxis, deterring vagrants, assisting with luggage, recognizing regular guests, and providing an air of luxury.


Why We Fall for It

The fallacy stems from our modern obsession with metrics, spreadsheets, and short-term cost-cutting. Decision-makers confuse efficiency (doing a single thing faster or cheaper) with effectiveness (providing the overall value and intangible benefits the role makes possible).

Saw this and made me think about us and robotaxis.

I like the last line - confusing efficiency and effectiveness.  Explains why I'm complete lazy (inefficient) and do just enough to get the job done (effective) 

[Octavia1]

Thought this was an interesting topic I stumbled upon on t'internet.  Should get a few people to join once they see the thread title 

Google AI:

The Doorman Fallacy is a cognitive bias where decision-makers define a complex human role by its most basic, visible task, leading them to falsely believe the role can be perfectly replicated by technology or streamlined for cost savings.


Coined by British advertising executive and behavioral economist Rory Sutherland in his book Alchemy, the fallacy is best illustrated through the example of a luxury hotel doorman:

- The Consultant's View: A management consultant observes a doorman and defines his function solely as "opening the door".

- The "Efficiency" Trap: They propose replacing the doorman with an automatic, infrared sliding door, praising the massive reduction in labor costs.

- The Hidden Reality: In the long run, the hotel’s reputation and revenue decline. The doorman was also quietly hailing taxis, deterring vagrants, assisting with luggage, recognizing regular guests, and providing an air of luxury.


Why We Fall for It

The fallacy stems from our modern obsession with metrics, spreadsheets, and short-term cost-cutting. Decision-makers confuse efficiency (doing a single thing faster or cheaper) with effectiveness (providing the overall value and intangible benefits the role makes possible).

Saw this and made me think about us and robotaxis.

I like the last line - confusing efficiency and effectiveness.  Explains why I'm complete lazy (inefficient) and do just enough to get the job done (effective) 

Wat im bout to say is probly lunacy like ken sez ... an even tho i banneded meself ..... how many taxi men delivered babies in ther taxi ?  Ide like to see a tesla doo that ..... havin said that .... ide fein a heart attack an play dead till the the ambulance arrives ....watchin a baby comin ou of a fanny wud probly turn  ya gay wit the trauma ....

[silverbullet]

Thought this was an interesting topic I stumbled upon on t'internet.  Should get a few people to join once they see the thread title 

Google AI:

The Doorman Fallacy is a cognitive bias where decision-makers define a complex human role by its most basic, visible task, leading them to falsely believe the role can be perfectly replicated by technology or streamlined for cost savings.


Coined by British advertising executive and behavioral economist Rory Sutherland in his book Alchemy, the fallacy is best illustrated through the example of a luxury hotel doorman:

- The Consultant's View: A management consultant observes a doorman and defines his function solely as "opening the door".

- The "Efficiency" Trap: They propose replacing the doorman with an automatic, infrared sliding door, praising the massive reduction in labor costs.

- The Hidden Reality: In the long run, the hotel’s reputation and revenue decline. The doorman was also quietly hailing taxis, deterring vagrants, assisting with luggage, recognizing regular guests, and providing an air of luxury.


Why We Fall for It

The fallacy stems from our modern obsession with metrics, spreadsheets, and short-term cost-cutting. Decision-makers confuse efficiency (doing a single thing faster or cheaper) with effectiveness (providing the overall value and intangible benefits the role makes possible).

Saw this and made me think about us and robotaxis.

I like the last line - confusing efficiency and effectiveness.  Explains why I'm complete lazy (inefficient) and do just enough to get the job done (effective) 

Wat im bout to say is probly lunacy like ken sez ... an even tho i banneded meself ..... how many taxi men delivered babies in ther taxi ?  Ide like to see a tesla doo that ..... havin said that .... ide fein a heart attack an play dead till the the ambulance arrives ....watchin a baby comin ou of a fanny wud probly turn  ya gay wit the trauma ....

I remember Panel feigning his girlfriend going into labour, just to get out of a southside job!

[Dr. Martin Gooter Bling]

jever notice ye never see an obviously pregnant woman anywhere ever.

[John m]

Im down the Shops with Big Dommos Grandkids they are doing a bit of Shoplifting .One fella says here Jonner ya know the way driverless taxis are all bollox .Ya can get a can of coke out of a machine or off the shelf .Those Coke Machines were the first Coin operate Machines ever invented yet Coke sells more bottles and cans from the Shelf ! Kids they just get it .