They understand that, Hal. They mentioned looking at incremental costs to drivers, incentive schemes, etc. However, they're also aware that there's other reasons for drivers seeking to limit the amount of jobs they complete. From our perspective I guess it's important that NTA, TAC and whoever else they might lobby are equally aware of such matters. If dispatchers become the de facto source of statistical analysis for those in power we're doomed!
The driver office is open Mon-Fri 09:00-17:00. I wouldn't imagine there's much activity outside of office hours, Wingnut.