I think it's only the FN ambassadors that have to keep their cars clean, Ken. However, we have all been threatened with sacking if we try to recoup parking fees incurred ins collecting Free Now's clients... previously we had to give discounts of up to 33% and I think MfH was suspended for stealing Priority status or something like that. Free Now gives out mixed messages as far as dress goes... they have instructed drivers who serve their "business" clients to dress appropriately yet they supply hooded tracksuits to the FN ambassadors.