But the Free bets didn't arrive, so I contacted William Hill through the 'Live chat' feature, only to be told that Paypal deposits are excluded from the bonus and directed me to a further rules website from William Hill (which is not shown if entering through oddschecker) which negates Paypal deposits. That really 'Boiled my Piss' so I got back on to them and being friendly, with every intention of reporting them to whatever gaming authority, Quote;
I am very annoyed with William hill this morning, I opened an account through oddschecker.
I understand. Really sorry to hear that, but may I know the problem?
I lodged my 30Euro, jumping through all the required hoops and expecting 3 x 10 Euro free bets. I did not use any of the 2 listed payment types that would nulify my bonus which I think were some Skill and Net thing, instead I used Paypal which was Not listed as a Non requirement for the bonus.
I see. I'm sorry to hear that but don't worry, I'll check this for you. May I first have your username/account ID, date of birth and email address?
The problem is that it was not stated coming from the oddschecker website that paypal lodgements ARE NOT ACCEPTED for the bonus, if I had known this, I would have used a different method of payment.
However, I understand your point and since you've placed an EUR 30.00 bet, I'll just manually issue your three EUR 10.00 free bets to your account.
But moving forward, please make sure to meet the promo terms as we'll no longer do it as one-off, moving forward.
On our mobile app, your free bet will be shown once you've added a selection to the bet slip. Using the drop down menu, just select the free bet token and place your bet.
Thank you very much R, but if'n you had provided me with the correct details in the first place, all of this could have been avoided. Thank you.
I understand Ken. No worries and you're welcome.