Because the NTA were unable to process payments there is a delay in processing my driver licence in the carriage office, the carriage office helpfully gave me a letter extending my licence for 30 days.
I sent a copy of the letter to the NTA and asked them to extend the date on the portal to show the extended period, they told me they wouldn't and that the link would be broken once the original licence expires, and if questioned by customer, Garda or enforcement officer I could show them the letter.
So now if a customer gets in my car after that date it'll look like there is no driver linked and be told that they shouldn't use the vehicle, or maybe they just won't get in?
Free Now extended the date on their app after a few emails, NTA are not for budging