NTA want letter from insurance company to say my insurance is now restored

[Wingnut]

I got this email this morning

The period of suspension can only be in place for a maximum of three months in total in any given suspension period where appropriate SPSV insurance is not in place. Please inform the NTA of the date when you anticipate that you will return to offering a SPSV service. NTA is assigning resources to ensure an efficient return to service for all operators.

Should you wish to reinstate your licence, please email suspension@nationaltransport.ie, quoting case reference as outlined above, so that arrangements can be made to return your SPSV licence to active status.

 

You will be required to provide written verification from the relevant insurance provider or broker, together with the insurance schedule and disc, confirming SPSV insurance has been reinstated.

Yours sincerely,

 

Taxi Regulation

The question is it safe to go back to work now
is the worst of the disease over?

[Theoneandonly]

suspending the license was a bad move for anyone that did so

[taxi1990]

where did they come up with 3 months? what has it got to do with them if you suspend your insurance for longer? my insurance company refused to give me the letter btw, i probably wont renew with them next year over it.

[taxi1990]

suspending the license was a bad move for anyone that did so

just ignore that email from the NTA, as long as you have valid insurance the testers dont have a problem.

[Shallowhal]

suspending the license was a bad move for anyone that did so

just ignore that email from the NTA, as long as you have valid insurance the testers dont have a problem.

I wouldn't be so foolish......i had my valid insurance cert with me but they were only interested in the email from AXA to say i had reinstated my SPSV cover.....in your case you had just renewed your policy and would have been aware of the expiry date.

[taxi1990]

if they said anything to me about it when I was getting the taxi tested, all I could do is ring liberty and get them to talk to the tester.I'm still not sure why it was such a big deal for liberty to send the letter/email,very poor customer service on their part.

[Shallowhal]

I can understand from Libertys point of view as they were renewing or issuing a new policy.....the NTA on the other hand...is a trust issue..or lack thereof.
The NTA's lack of understanding during the lockdown and their reaction to when things started to open up was mindboggling....from sending their staff home to work without the proper tools to process payments which resulted in a lot of shit hitting the fan to which they seem to accept no responsibility to then making it everyone else's problem(licence holders,NCT) to rectify...which i think is the "process in place" that they spoke of.

[taxi1990]

I can understand from Libertys point of view as they were renewing or issuing a new policy.....the NTA on the other hand...is a trust issue..or lack thereof.
The NTA's lack of understanding during the lockdown and their reaction to when things started to open up was mindboggling....from sending their staff home to work without the proper tools to process payments which resulted in a lot of shit hitting the fan to which they seem to accept no responsibility to then making it everyone else's problem(licence holders,NCT) to rectify...which i think is the "process in place" that they spoke of.

It is really bad form by Liberty. big companies like them just don't care if they get your business or not, that is why they have these strict rules with zero flexibility and no customer service. If AXA can give such a letter then so can the rest of them. I agree on the NTA btw, their staff have no idea what it is like to operate a taxi business in Ireland.