Author Topic: Charge our customers to dilute our work  (Read 5353 times)

Offline Tony

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Charge our customers to dilute our work
« on: July 18, 2022, 02:52:09 pm »
Dear Johnny,

 

On August 1st, 2022, we will update our General Terms & Conditions (GTCs) for passengers.

 

The update includes the following:

 To allow for the introduction of new mobility services such as eBikes and eScooters, provided by our mobility partners through the FREE NOW app.
 A technology fee of €1 will apply to all taxi trips booked and successfully completed via the FREE NOW app.
These updates will allow us to continue to invest in improving FREE NOW’s technology and app quality.

 

For further information, please check out Frequently Asked Questions here. To see our GTCs, click here.
Mr. T-bag to you

Offline mercenary for hire

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Re: Charge our customers to dilute our work
« Reply #1 on: July 18, 2022, 03:00:39 pm »
So they're gonna push up to price if the fares which will encourage more scooter usage then eventually charge for the scooters.That's just pure evil.Ya have to laugh at the neck of the cunts.

Offline Tony

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Re: Charge our customers to dilute our work
« Reply #2 on: July 18, 2022, 03:23:54 pm »
So they're gonna push up to price if the fares which will encourage more scooter usage then eventually charge for the scooters.That's just pure evil.Ya have to laugh at the neck of the cunts.


Yep that's it in a nutshell
Mr. T-bag to you

Offline Octavia1

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Re: Charge our customers to dilute our work
« Reply #3 on: July 18, 2022, 04:18:03 pm »
Can someone explain this in a nutshell  ? Cause it looks illegal ta me ....
Ide rather be a poor master than a rich servant

Offline Shallow Hal

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Re: Charge our customers to dilute our work
« Reply #4 on: July 18, 2022, 04:23:07 pm »
It effectively a fare increase by another name and as mentioned I bet they have their T's dotted and their i's crossed,so now the passengers are paying a commission albeit a flat rate...see how they'll enjoy that!!

Offline John m

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Re: Charge our customers to dilute our work
« Reply #5 on: July 18, 2022, 04:40:50 pm »
Can someone explain this in a nutshell  ? Cause it looks illegal ta me ....
Its simple You want to use their app you pay .They are not making any coin by introducing a Full 1 euro surcharge if they cover half a million jobs a month their takings are up by Half a million plus ther  15% of our 12% .If I was guessing I recon they will introduce Gold Customers Who if they use the app 6 or 8 times a week they will not pay the 1 euro .Surcharge .
"Ahfuck

Offline mercenary for hire

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Re: Charge our customers to dilute our work
« Reply #6 on: July 18, 2022, 04:45:00 pm »
Or they could allow them to use the scooters for free after x amount of taxi jobs.After the passengers get used to being on them they'll change the fee structure so that they pay per use of scooters.They will move them out of our cars so they don't need us as much.

And still we will have the ambassadors telling us how great Freenow are.

Every time they pull this stuff the service falls on it's hole for a few weeks with drivers leaving it off.

Offline John m

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Re: Charge our customers to dilute our work
« Reply #7 on: July 18, 2022, 04:48:21 pm »
Did you realize what they said .They are charging a Euro not that Drivers are getting that Euro .So how do they charge the Euro to non Card Customers .Will the Driver have to pay it .It cannot be added to the metered fare its not part of the metered fare ?
"Ahfuck

Offline mercenary for hire

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Re: Charge our customers to dilute our work
« Reply #8 on: July 18, 2022, 04:51:12 pm »
Yeah I read it John..It's very Ryanair.Anything that increases the fares is bad for us.All the passenger will see is the end price and reconsider getting the bus/scooter.


Sorry I read your post again...they might just insist on no cash like Uber do already.
« Last Edit: July 18, 2022, 04:53:44 pm by mercenary for hire »

Offline John m

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Re: Charge our customers to dilute our work
« Reply #9 on: July 18, 2022, 04:53:33 pm »
Yeah I read it John..It's very Ryanair.Anything that increases the fares is bad for us.All the passenger will see is the end price and reconsider getting the bus/scooter.

We cannot add it to the Fare its Illegal so how do they get it .Is it coming out of Drivers earnings .HOW DO THEY COLLECT IT FROM NON CARD CUSTOMERS .
"Ahfuck

Offline mercenary for hire

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Re: Charge our customers to dilute our work
« Reply #10 on: July 18, 2022, 04:54:28 pm »
Sorry John I read your post again...they might just insist on no cash like Uber do already.Could stop a lot of fiddling too.

Offline John m

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Re: Charge our customers to dilute our work
« Reply #11 on: July 18, 2022, 04:55:53 pm »
Sorry John I read your post again...they might just insist on no cash like Uber do already.

Great so we get the Cash Customers back now get a sticker for the car to inform YOUR customers YOU take Card .
"Ahfuck

Offline mercenary for hire

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Re: Charge our customers to dilute our work
« Reply #12 on: July 18, 2022, 04:58:51 pm »
Makes more sense John now that they've shot themselves in the foot agian.

They're also getting the increase in the fare rise.Why the hell can't they make the numbers work at 15% commission without all this extra aggro for the passengers.

Offline mercenary for hire

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Re: Charge our customers to dilute our work
« Reply #13 on: July 18, 2022, 05:01:23 pm »
I wonder what the average commission is across the country.With this extra euro they could easily be getting a fiver a job.Good money if you can get it.

Offline John m

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Re: Charge our customers to dilute our work
« Reply #14 on: July 18, 2022, 05:02:43 pm »
Makes more sense John now that they've shot themselves in the foot agian.

They're also getting the increase in the fare rise.Why the hell can't they make the numbers work at 15% commission without all this extra aggro for the passengers.

You might not believe this but the thing is so badly run it probably does not make a Profit .Im sure its Franchised there are a lot of moving parts from Advertising App destruction Staff Office rental .The Irish Market is smaller than Manchester or Liverpool .
"Ahfuck

 


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