Dear Johnny,
On August 1st, 2022, we will update our General Terms & Conditions (GTCs) for passengers.
The update includes the following:
To allow for the introduction of new mobility services such as eBikes and eScooters, provided by our mobility partners through the FREE NOW app.
A technology fee of €1 will apply to all taxi trips booked and successfully completed via the FREE NOW app.
These updates will allow us to continue to invest in improving FREE NOW’s technology and app quality.
For further information, please check out Frequently Asked Questions here. To see our GTCs, click here.