I applied to the NDLS in January fer my driving license history statement and put it all to bed till Paddys day leaving myself with almost 2 full months to complete the process.
I returned to my task after Paddys day with still no sign of my NDLS driver statement so I applied again this time getting an auto response email to say it may take 10 working days. 10 working days passed and still no sign, so I rang them only to be told that no such query had been recieved, I explaind that I had an auto response and the receptionist had no answer but to say she would put it through again and mark it PRIORITY and I should have it in 5 working days.
5 working days passed and still no sign, and now the clock is starting to count down to 12th May renewal date, rang them again this time using my driver license number rather than my PPS number and eventually I got it the next day on Thurs 18th April.