Yes Panel it's covered under warranty but it took them six weeks to get him in for diagnostics and now they're waiting on the parts which could be another six weeks.
I've said it before there's no point having a warranty if it takes them months to resolve the issue.I assume it's cost him a good few quid extra on electricity too with the public charging.
I guess the warranty gives some assurance / insurance where potentially expensive repairs might arise. An EV battery, for example, would make Ken's DPF expenses look like small change and then there's all the control modules that run into thousands of euros each.
I've read a few reports on different makes on tinternet of late. It seems that no manufacturers/dealers are particularly efficient when battery problems arise. Obviously it's new technology and there's way OTT safety protocols such as requiring two adequately qualified technicians to work in a dedicated exclusion zone to tackle anything HV related. The actual process of dropping a battery out is a piece of piss once you have a ramp and hydraulic table. Main dealers don't seem to go beyond changing the entire battery unit which out of warranty will never be cost effective but I have seen videos from enthusiasts showing individual modules being replaced. The 10-20 (depending on manufacturer) modules typically each contain 12-24 cells depending on manufacturer but replacing individual cells isn't possible or viable as the modules all seem to be hermetically sealed. There is one YouTube video showing a bloke tearing an ID4 module apart which is quite interesting, the cells in that are pouches rather than cans.
I'm not sure if/when EV battery demand will ever reach a level as might attract independent specialists to rebuild them but until/unless that happens EVs are essentially fucked once a battery cell/module/internal control unit/etc dies.
Bearing all that in mind the fact that MG restrict their battery warranty to 3 years or 100,000 kilos for taxis is a big minus compared with VWs 8 year / 160,000 kilo battery warranty. However, one interesting comparison between those two brands (subject to verification) suggests that an MG HV battery weighs c.125Kg compared to the VW one weighing c.500Kg. Obviously that has implications for both fuel consumption and the potential for DIY repairs when the warranty expires.