Policy Update
Hi Handsome Hal,
As a valued mytaxi driver, we want you to know that from Thursday the 21st of September 2017, mytaxi policy will no longer be to request that you discount the NTA €2 booking fee for customer journeys booked through the app.
As there may be some confusion out there in relation to this booking fee, we’re emailing all our customers to explain how the charge applies. You can see the information which has been sent out to customers here.
Just to note - as per NTA regulations, the €2 booking fee can be added to the taxi meter as normal. It will be included in the taxi fare, just as it would with the €1 fee for additional passengers.
There is still no change to our policy for Hospitality & Corporate account bookings, where in some cases, due to commercial agreements, the €2 may be deducted from your statement. Details here.
Also, a reminder that all mytaxi drivers agree to accept payment through commission-free Pay with mytaxi for rank or street work, and that the €2 booking fee never applies to these fares.
Your local mytaxi team is working hard to improve the driver app experience, and we’re investing in growing the mytaxi customer base for you. This means that you’ll have the opportunity to carry even more passengers, and earn more at the end of the day.