But come on now,what the customer is saying is right as far as I know,they can join the q again.do you not think its unfrofessional to be making these compkaints to the customer ? Why get an airport permit if your not prepared to take the good, with the bad.if I own a corner shop,and a customer comes in and only buys a box of matches,I cant start abusing hin for it can I ? Im no fan of airport snatchers ether,but the keshies dont want short runs to swords,yet the go balistic if a snatcher takes one what is the customer supposed to do ?