Irish Taxi Forum

Public Area => Taxi Talk => Topic started by: KARistanmickey on May 08, 2019, 11:03:19 pm

Title: T and C-- My Taxi--sneaky change!!
Post by: KARistanmickey on May 08, 2019, 11:03:19 pm
I see MT have altered t and c for payment of scrub fee--"Customer has cancelled 5 minutes after the driver has arrived !"
As I see it they were not the t and c I signed up for so I will still expect to be paid --newbie liable though !
All firms over the years allowed "no contact "charges--ie (p/u and meter read) on account jobs,these "friends of the taxi industry"think otherwise now!
I would say an increase in commission and penalties for being bold are on the way -- ::clap
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 08, 2019, 11:18:22 pm
This is getting ready for mytaxi to start charging cancellation fees.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Bob Shillin on May 09, 2019, 12:04:31 am
This is getting ready for mytaxi to start charging cancellation fees.
Will never happen. 'Twould be a major mistake for a business to consider it. Just pay the scrub from profits.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 12:06:11 am
They told me in the office that it's imminent.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 09, 2019, 12:21:36 am
FFs Van Cop the Fuck on .The first time a passenger is charged a scrub they will go to another App or go Cash .You are one stupit cunt always promoting the man who takes 12% of your earnings .Its Fools like you who will kill your own business .
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 09, 2019, 01:27:57 am
They told me in the office that it's imminent.

Enough said
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 06:56:49 am
Did you bring any donuts in Vandriver ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 07:23:27 am
The takeover is almost complete for daytime work.So let's say a customer is charged the fiver,they can go to lynk or onto the street.
How long before lynk get in on the action?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 07:28:47 am
Would lynk even have enough drivers to cover extra work?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: mercenary for hire on May 09, 2019, 08:29:02 am
Lynk is always leaving customers waiting. Mytaxi can charge what they want as they're the only show in town. Customers might have a moan on Twitter/Facebook like they did about the PUC but they'll be back when they can't get a taxi.Flag hasn't really gained much ground AFAIK.

Customers acting the bollix causes lads like me to turn it off so it's bad for Mytaxi to encourage them.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 10:40:14 am
FFs Van Cop the Fuck on .The first time a passenger is charged a scrub they will go to another App or go Cash .You are one stupit cunt always promoting the man who takes 12% of your earnings .Its Fools like you who will kill your own business .

Twenty odd years ago driving me hack and you called to a house and they  cancelled the car you would get 2 pound off of them for a cancellation.
So if it was done years and years ago it can be done now.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 10:46:47 am


Passenger Cancellation Fee

We’ve made some changes to our passenger app T&Cs and you’ll be glad to hear that over the next few months we’re going to be introducing a cancellation fee for passengers.

By introducing this charge we’re confident that we’ll be able to greatly reduce passenger cancellations, improve the overall efficiency of the service and make your life that much easier while out on the road.

Passenger Cancellation Fee FAQs

There you go John
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 10:47:22 am
FFs Van Cop the Fuck on .The first time a passenger is charged a scrub they will go to another App or go Cash .You are one stupit cunt always promoting the man who takes 12% of your earnings .Its Fools like you who will kill your own business .
I hate to say I told you so,but.....


Cancellation Fee:
We’re introducing a €5 passenger cancellation fee. You can cancel your trip at any time, but you may be charged a fee in certain cases where a driver already accepted your request, for example where you cancel 2 minutes or more after a driver accepts your request and is on route to pick you up. Read more about this change
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: mercenary for hire on May 09, 2019, 10:51:36 am
I knew ya were a plant all along VD....
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 10:54:03 am
Rumbled!
I've just done 4900 jobs as a deep undercover agent.Now my covers blown,I can get back to mount at  and the free donuts.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 11:00:50 am
Rumbled!
I've just done 4900 jobs as a deep undercover agent.Now my covers blown,I can get back to mount at  and the free donuts.

Always listen to the man on the street.
Nice one Van.

Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 09, 2019, 11:09:24 am
So myjaxi is going to charge me a fiver if I cancelled????? In certain circumstances???
Am I correct, am I readin that right?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 11:11:23 am
Yuuuuuup
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 11:11:45 am
That was an email to me as a customer.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 11:12:30 am
Passenger Cancellation Fee FAQs

Will passengers be charged a cancellation fee every time they cancel?
No, the passenger will be given a short time buffer after they hail where they can cancel their request and not incur a cancellation fee.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 11:13:22 am
It’s on the driver app also
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: The Liffey Lip on May 09, 2019, 11:14:12 am
Will Ambassadors be exempt? And, if so, how can there be an elite level status if everyone goes Ambassador?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 11:16:56 am
Will Ambassadors be exempt? And, if so, how can there be an elite level status if everyone goes Ambassador?

What has that got to do with it ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: The Liffey Lip on May 09, 2019, 11:20:36 am
 rofl
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: The Liffey Lip on May 09, 2019, 11:31:03 am
They're going to introduce their Frequent Flyer Miles reward scheme here soon.......linked up with Lufthansa etc..customers can attain similar ambassador level status in Germany and Austria and Portugal so far.....business level reward scheme.........no cancellation fee for "ambassador" level customers.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 11:35:56 am
They're going to introduce their Frequent Flyer Miles reward scheme here soon.......linked up with Lufthansa etc..customers can attain similar ambassador level status in Germany and Austria and Portugal so far.....business level reward scheme.........no cancellation fee for "ambassador" level customers.
Some people are more equal than others, 4 legs good 2 legs bad
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: The Liffey Lip on May 09, 2019, 11:38:01 am
I use the term loosely...so as not to anger the sticklers for accuracy. The miles and more club, I think it is called........bit of resistance in certain German cities to it for some reason.....
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 09, 2019, 11:48:17 am
So wen a husband and wife both order a taxi seperatly cause they late for their lunchin appointment and take the first one that arrives cause they're two divas and don't give a fuk abou your time and then they don't cancel and leave it up to you and you have to cancel on the cunts behalf or you won't be able to use the app.... And after all them 2 cunts costing yu time your going to be charges charged ( fined) aswell????

That's going to put me in the mood for usin the Mytaxi alrite
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 09, 2019, 11:52:53 am
https://youtu.be/F-zxAo1ImIg...
 
Them cunts reminder me of this song
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 12:04:58 pm
....but will i get the cancellation fee?

I think the answer is no even though they don't say that...the criteria for a scrub fee still exists.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 12:23:39 pm
....but will i get the cancellation fee?

I think the answer is no even though they don't say that...the criteria for a scrub fee still exists.
I'm sure the criteria will apply whether the customer pays a fine or not, whether MYT decide to charge the customer I don't give a Fcuk
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 12:48:46 pm
I got a fare last night...Phibsboro Rd-Grafton st.....hit the Arrived....after about 3 minutes he rings to say he'll be out in a minute....then cancels 30 seconds later....that's the kinda shit we should be getting a scrub for.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 12:50:54 pm
I got a fare last night...Phibsboro Rd-Grafton st.....hit the Arrived....after about 3 minutes he rings to say he'll be out in a minute....then cancels 30 seconds later....that's the kinda shit we should be getting a scrub for.
Block the Cnut, MYT should take heed of cnuts who have been blocked and execute them.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: vandriver on May 09, 2019, 12:51:44 pm
The customer side cancellation fee and the driver side scrub payment will co-exist.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 12:53:13 pm
I got a fare last night...Phibsboro Rd-Grafton st.....hit the Arrived....after about 3 minutes he rings to say he'll be out in a minute....then cancels 30 seconds later....that's the kinda shit we should be getting a scrub for.
Block the Cnut, MYT should take heed of cnuts who have been blocked and execute them.

I'm liking your thinking.....if yer man was black...does that make me a racist?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: mercenary for hire on May 09, 2019, 01:01:24 pm
Only a few years ago we used to get the scrub as long as we pressed arrived at the correct location.Now the system rewards you with an immediate job.Anyone else notice this?The app always tries to send you another just as yer applying for the scrub fee.Then you have to go back into the app and type all the gick in again.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 01:09:33 pm
I got a fare last night...Phibsboro Rd-Grafton st.....hit the Arrived....after about 3 minutes he rings to say he'll be out in a minute....then cancels 30 seconds later....that's the kinda shit we should be getting a scrub for.
Block the Cnut, MYT should take heed of cnuts who have been blocked and execute them.

I'm liking your thinking.....if yer man was black...does that make me a racist?
Of course not Hal don't be silly, but obviousely Colours first
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 01:13:24 pm
Yis are all gas.I do have to laugh when I read on here about what mytaxi charges,or what lynk charges,or  what any other dispatcher charges etc..will yis NEVER get it ? Its not what THEY charge,its what YOU agree to charge.all of these concessions,or indeed charges,can only inplemented with YOUR agreement.if tou dont agree,then they cannot charge,or drop a charge or anything else.not to mention thefact that all you plastic takers are loosing out on tips.but you would STILL rather be told how to run your business by people like Kearns,Kelly,and Ebbs then get your own work
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: mercenary for hire on May 09, 2019, 01:22:07 pm
I'd love to sit around scratching me nuts for half of the day but I don't have a cushhhy pension to fall back on.Sometimes ya make decisions that get ya home earlier.In the current climate you definitely will earn less without the apps most of the time on the day shift.That's just the way it is right now.

Daly I used to look at stuff from your angle but other drivers don't give a flying fuk so it costs me money to decide to go it alone.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 01:44:09 pm
MFH the point I continue to make ,and will continue to make is ,even if there were NO dispatchers at all,there would still be the same amount of taxi work available.do you seriously think people would stop using taxis just, because there were no dispatchers  ?  I just DO NOT understand why you allow these scumbags to control our industry
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Rat Catcher on May 09, 2019, 01:59:51 pm
That's bollox, DM. Do you pay any attention to what other posters tell you? Remember what mytaxi sent Mrs. Bullet when she wanted a licensed taxi... I assume you don't so I'll jog your memory. It was a black lad driving a clapped out shitebox allegedly licensed as a limousine.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 02:13:45 pm
We had this discussion before....passengers need picking up from their homes,places of business and you expect those passengers to walk out...possibly in the pissin rain....to hail an empty?

How much stuff do you or your family order online and have it delivered to your door.....if you don't want to pay the delivery charge just go to a shop or shopping centre and get it.....same with Mytaxi......if ye don't want to pay the commission don't use the app and drive around picking up street hails.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 02:15:12 pm
Rat I think you misunderstand me. Im not defending mytaxi ether. I hate ALL dispatchers,and see them all as being totally unnecessary,and surplas to requirements in this industry
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Cool Boola on May 09, 2019, 02:23:06 pm
Remember how quickly Hailo took control of the Irish taxi app business and then started to slowly dictate their terms! It was so easy to devide and conquer the businesses and and sucontract the jobs out .Now your saying that it's very hard to get a job without using My Taxi apps....The majority of Irish are easily fooled as I see it.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 02:27:00 pm
Shallowell one question for you .what did these people do BEFORE they were bombarded with apps,and radio companies ? They were glad to walk out in the pissing rain as you put it,and are STILL glad to seek our help on Thursday,friday,and Saturday nights when they cannot get a taxi.you suggest I should continue to drive around looking for steet work,but while I dont particularly care about my job being gone,I feel sorry for the independents who will be ran out of the industry in the event of time because they wont align.the day is coming when drivers who want to remain independent,wont have a fukking hope of surviving.I personally dont care,but it just re enforces my belief that there is no unity among drivers
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 02:40:21 pm
You're dead right,there is no unity...but every driver has a different story.....you were lucky to have a pensionable job...and will always have that as a failsafe...i don't but i'm around long enough not to be up to me bollox in debt other than our mortgage,
With regard to Mytaxi,as a night driver i use it when it suits.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Cool Boola on May 09, 2019, 02:48:11 pm
I'm starting to believe that I am probably one of the few in here who have never used radio or apps and never will .It is obvious that it comes at a cost now
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 02:53:17 pm
MyTaxi has announced it is introducing a €5 cancellation fee for customers.

As part of an update to the company's terms and conditions, customers have been told that they will be charged if they cancel two minutes or more after a driver accepts a job.

The cab-hailing company said it was introducing the fee "to improve the efficiency of our service".

Users who are not at the pick-up address within five minutes of a driver's arrival will also have to pay the €5 fee if the driver cancels the job.

For customers who are paying by cash, if either of the two aforementioned scenarios occur, they will be blocked from using the MyTaxi app after two cancellations until the fees are paid in full.
For new users who have never booked a trip through MyTaxi before, they can cancel a taxi order up to three times without incurring the fee.

The changes will come into effect on May 23.

MyTaxi also said it was introducing a subscription service which allows users to pre-purchase time-limited plans that can be used to avail of discounts on rides.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 03:08:59 pm
As part of an update to the company's terms and conditions, customers have been told that they will be charged if they cancel two minutes or more after a driver accepts a job.

And not a red cent of that will you see.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 03:55:54 pm
Outrage on twitter....dalyer will be happy!! lol
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 04:04:32 pm
Outrage on twitter....dalyer will be happy!! lol
Fcuk them if they don't like it , go back on the streets, protest and burn the Mount Street Office
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 09, 2019, 04:07:52 pm
https://www.independent.ie/business/irish/mytaxi-introduces-5-customer-cancellation-fee-38095636.html (https://www.independent.ie/business/irish/mytaxi-introduces-5-customer-cancellation-fee-38095636.html)

Great news more cash passengers .Why would you register a card UNLESS they intend to go CARD ONLY ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 04:13:43 pm
https://www.independent.ie/business/irish/mytaxi-introduces-5-customer-cancellation-fee-38095636.html (https://www.independent.ie/business/irish/mytaxi-introduces-5-customer-cancellation-fee-38095636.html)

Great news more cash passengers .Why would you register a card UNLESS they intend to go CARD ONLY ?
Or unless you don't carry cash !
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 04:20:30 pm
Coola you are probably right when you said you are one of the few who have never used a radio .im the same,but my reason is more a matter of principle that a matter of money.I left my previous job in the employment appeals tribunal to take up SELF EMPLOYMENT.no taxi driver who agrees to adhere to rules laid down by (in this case radio companies) can r reasonably describe themselves as being self employed.Kearns,and his likes have the cheek to tell drivers what to wear,how much to,charge,and unbelievably allow themselves to be DISCIPLINED for giving back discounted work.in my opinion these drivers should never have left the PAYE sector.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Bob Shillin on May 09, 2019, 04:35:05 pm
I would like to know the name of the first client who, if he is charged a cancellation fee, does not have it refunded, because if it is not refunded he would be foolish, as the previous poster suggesed, not to remove his card from the app.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Jack Meoff on May 09, 2019, 04:35:22 pm
Subscription Service:
We are introducing terms for a subscription service. Where we make this service available (currently trialed with a limited number of passengers), it allows you to pre-purchase time-limited plans that can be used to avail of discounts on rides.

Match Service:
We are introducing terms for our Match service. Where we make this service available, it allows passengers to share a licensed taxi with other passengers who are travelling in the same direction and split the cost. The Match service is optional to our passengers and is currently only available in Limerick.

Voucher Conditions:
We’re updating our terms to set out the conditions that apply to your use of vouchers and promotional codes. These new terms make it clear how and when you can use such vouchers and codes to pay for trips via the mytaxi app.

Payment Terms:
We’re changing our terms dealing with cashless payment to make our respective rights and responsibilities clearer.

Cancellation Fee:
We’re introducing a €5 passenger cancellation fee. You can cancel your trip at any time, but you may be charged a fee in certain cases where a driver already accepted your request, for example where you cancel 2 minutes or more after a driver accepts your request and is on route to pick you up. Read more about this change here.

Future changes to the terms:
We’re updating our terms to allow us to make minor changes to our terms in future without having to ask you to accept those terms. We’re also updating our terms to require us to take certain steps should we make more significant changes to our terms in future.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 04:38:20 pm
I would like to know the name of the first client who, if he is charged a cancellation fee, does not have it refunded, because if it is not refunded he would be foolish, as the previous poster suggesed, not to remove his card from the app.
He then becomes a "Cash" customer and if he cancels twice under the new rules they cut him off !
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Bob Shillin on May 09, 2019, 04:42:06 pm
I've notified MT 0f 2 "cash" MT runners. MT paid me €11.50 for one, as a "gesture of good will". They never confirmed if either or both are now blocked.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 04:43:13 pm
You can bet your life I wont be slow to advise customers of the new initiative proposed by the dispatchers.I wont elaberate on which dispatchers,I will let them draw their own conclusions,and hopefully they will believe the radios are doing it as well
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 09, 2019, 04:45:48 pm
You can bet your life I wont be slow to advise customers of the new initiative proposed by the dispatchers.I wont elaberate on which dispatchers,I will let them draw their own conclusions,and hopefully they will believe the radios are doing it as well
Ah go easy you'll ruin it for us Loyal MYT drivers  :-X
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 04:48:57 pm
You can bet your life I wont be slow to advise customers of the new initiative proposed by the dispatchers.I wont elaberate on which dispatchers,I will let them draw their own conclusions,and hopefully they will believe the radios are doing it as well
Ah go easy you'll ruin it for us Loyal MYT drivers  :-X

Laffin....."Loyal?"
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 04:53:13 pm
Well your bosses wont like it
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 05:04:45 pm
Well your bosses wont like it

G'wan oura dat!! lol
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 09, 2019, 05:11:51 pm
I hear now that you have to clock in when starting,and apply for annual leave when going on holidays with the radio scumbags ha haha ha
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 09, 2019, 06:13:15 pm
https://www.irishtimes.com/business/transport-and-tourism/mytaxi-ceo-interview-i-m-not-a-preacher-but-i-do-try-to-be-totally-genuine-1.3675701?mode=amp (https://www.irishtimes.com/business/transport-and-tourism/mytaxi-ceo-interview-i-m-not-a-preacher-but-i-do-try-to-be-totally-genuine-1.3675701?mode=amp)

Title: Re: T and C-- My Taxi--sneaky change!!
Post by: silverbullet on May 09, 2019, 08:50:20 pm
https://www.irishtimes.com/business/transport-and-tourism/mytaxi-ceo-interview-i-m-not-a-preacher-but-i-do-try-to-be-totally-genuine-1.3675701?mode=amp (https://www.irishtimes.com/business/transport-and-tourism/mytaxi-ceo-interview-i-m-not-a-preacher-but-i-do-try-to-be-totally-genuine-1.3675701?mode=amp)
I'd like to give Ecki Thump! 8)

 
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Deets on May 09, 2019, 09:21:36 pm
Match Service:
We are introducing terms for our Match service. Where we make this service available, it allows passengers to share a licensed taxi with other passengers who are travelling in the same direction and split the cost. The Match service is optional to our passengers and is currently only available in Limerick.


What is this, ridesharing by the back door? I had thought that ridesharing is not possible under current SPSV regulations?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Vikkiz on May 09, 2019, 09:44:57 pm
I see MT have altered t and c for payment of scrub fee--"Customer has cancelled 5 minutes after the driver has arrived !"
As I see it they were not the t and c I signed up for so I will still expect to be paid --newbie liable though !
All firms over the years allowed "no contact "charges--ie (p/u and meter read) on account jobs,these "friends of the taxi industry"think otherwise now!
I would say an increase in commission and penalties for being bold are on the way -- ::clap
Back on topic,

This is ONE of the criteria for a driver getting the scrub fee.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 09, 2019, 09:51:17 pm
I see MT have altered t and c for payment of scrub fee--"Customer has cancelled 5 minutes after the driver has arrived !"
As I see it they were not the t and c I signed up for so I will still expect to be paid --newbie liable though !
All firms over the years allowed "no contact "charges--ie (p/u and meter read) on account jobs,these "friends of the taxi industry"think otherwise now!
I would say an increase in commission and penalties for being bold are on the way -- ::clap
Back on topic,

This is ONE of the criteria for a driver getting the scrub fee.

If i've waited 5 minutes and rang them in the meantime...i'll be cancelling and applying the scrub fee, i won't be waiting for any customer to cancel....the annoying thing about their new idea is even if you've driven for a few minutes to the pickup point and hit arrived then wait over two minutes and the passenger cancels you won't see a cent of the €5 cancellation fee.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 09, 2019, 10:58:53 pm
If my application mytaxji charge drivers a cancellation fee of five euro then they are finnished in Ireland
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Bob Shillin on May 09, 2019, 11:41:23 pm
" How was your job with Maria"
 "Wonderful, she came quickly".
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 10, 2019, 04:58:00 am
Only a few years ago we used to get the scrub as long as we pressed arrived at the correct location.Now the system rewards you with an immediate job.Anyone else notice this?The app always tries to send you another just as yer applying for the scrub fee.Then you have to go back into the app and type all the gick in again.
Go 'Busy' while your applying fer it !
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 10, 2019, 05:01:13 am
So wen a husband and wife both order a taxi seperatly cause they late for their lunchin appointment and take the first one that arrives cause they're two divas and don't give a fuk abou your time and then they don't cancel and leave it up to you and you have to cancel on the cunts behalf or you won't be able to use the app.... And after all them 2 cunts costing yu time your going to be charges charged ( fined) aswell????

That's going to put me in the mood for usin the Mytaxi alrite
You arrive and press 'Arrived' then wait 5 minutes, then you cancel and get your Fiver scrub payment.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 10, 2019, 05:36:26 am
I read the news on this yesterday afternoon and mulled over it fer a bit wondering wheter it was a good or bad thing ?
Then last night (Student end of exams celebrations) I had 5 or 6 no-shows or cancellations in Four hours and then I thought; 'Fookit, the cancellation criteria might put some manners on them !".
What seems to be happening a lot is that when folk are ready to go they hail a cab on the app then stand out on the street hailing any cab  passing knowing they will the get the flagdown fer 2Euro cheaper and not be penalized by MyTaxi fer cancelling.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 10, 2019, 05:40:27 am
If my application mytaxji charge drivers a cancellation fee of five euro then they are finnished in Ireland
Eh !  Nobody mentioned charging Drivers anything    ::cheers ::cheers
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 08:50:32 am
AND THE STING IN THE TAIL IS ....The Consumers' Association of Ireland (CAI) is calling for fairness after a popular taxi app announced it was charging a €5 cancellation fee.

MyTaxi announced yesterday that users who cancel their journeys within two minutes of a driver accepting the fare - or who are not at the pick-up point within five minutes of the designated time - may be charged a €5 cancellation fee.

But a spokesperson for the company would not say whether passengers would be entitled to any kind of credit or goodwill gesture if the driver cancels on the passenger through no fault of their own.

Speaking to Independent.ie last night, Dermott Jewell, chief executive of the CAI, said the policy should be a two-way street.

"I can understand the logic [of the cancellation fee] but it needs to apply both ways," he said.

"There needs to be reciprocal arrangement."

For example, a passenger may be left waiting in vain beyond the five-minute window if the driver goes to the wrong address, he said.

"There are circumstances where it [the new policy] will give rise to arguments and disputes," he said.

However, in a statement, the company said the new policy - which goes into effect at the end of the month - is intended to improve customer service.

"To reduce the number of passenger cancellations on the MyTaxi app and to boost fleet efficiency to meet surging demand, particularly at peak times, MyTaxi is introducing a €5 passenger cancellation fee in late June," it said.

"This fee is in line with industry practice in Ireland and internationally and is already applied by a number of our competitors here. It is a charge we never want our passengers to incur and is intended to change behaviour when our fleet is most under pressure and to boost the reliability of our service when our customers most need it."


LONG TERM I BET THE SCRUB WILL BE CANCELED .....
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 10, 2019, 08:50:45 am
If my application mytaxji charge drivers a cancellation fee of five euro then they are finnished in Ireland
Eh !  Nobody mentioned charging Drivers anything    ::cheers ::cheers

I asked this question earlier ken an someone said yea driver be charged for cancellin...
I extremely rarely ask for scrub fee on account of I never wait 2 minutes nevermind 5...... an  5 euro isn't enough
Compensation for my time wen the cnuts
Have got another taxi one of multiples they've ordered..... And if I ask for scrub fee it mite leave evidence and a trail for the authorities  to my door if I put a dead Rat in the cnuts letterbox or do a dump in their driveway
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 09:04:32 am
This is a PR exercise betting Metaxi waive the Scrubfee for both Drivers and Customers .All passengers have to do to avoid paying is go cash and disconnect their card .I would suggest Me taxi saying to drivers we are losing passengers due to the bad publisity and have decided to drop the Scrubfee ,What drivers wont realise is DROP THE FEE means DROP THE FEE both ends .
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 10, 2019, 09:47:07 am
So wen a husband and wife both order a taxi seperatly cause they late for their lunchin appointment and take the first one that arrives cause they're two divas and don't give a fuk abou your time and then they don't cancel and leave it up to you and you have to cancel on the cunts behalf or you won't be able to use the app.... And after all them 2 cunts costing yu time your going to be charges charged ( fined) aswell????

That's going to put me in the mood for usin the Mytaxi alrite
You arrive and press 'Arrived' then wait 5 minutes, then you cancel and get your Fiver scrub payment.
Is it also depending on the distance travelled to the Pick Up point ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 10:02:04 am
distance is bolloxology ,you are on walkinstown avenue and the job is mc donalds if you are heading twords the roundabout it will tell you to drive and take the 5th exit but if you do a u turn you cut the distance traveled so how do the settle distance traveled to job by the distance offered on the app or the actual distance you traveled its all bollox .Me taxi are losing drivers to UBER who automatically pay the fee and they are reacting but in the end Metaxi will favour the passenger and drop the fee altogeather .
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: mercenary for hire on May 10, 2019, 10:08:06 am
It's more likely they lost 180 illegal Pakistani drivers that were covering the amount of work that would keep 500 Irish lads busy.They can't get new blood in quick enough so they must make the app more efficient.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 10, 2019, 10:31:24 am
It's more likely they lost 180 illegal Pakistani drivers that were covering the amount of work that would keep 500 Irish lads busy.They can't get new blood in quick enough so they must make the app more efficient.
And don't forget poor Auld Phooey
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: The Liffey Lip on May 10, 2019, 10:34:48 am
This is a PR exercise betting Metaxi waive the Scrubfee for both Drivers and Customers .All passengers have to do to avoid paying is go cash and disconnect their card .I would suggest Me taxi saying to drivers we are losing passengers due to the bad publisity and have decided to drop the Scrubfee ,What drivers wont realise is DROP THE FEE means DROP THE FEE both ends .

No such thing as bad publicity...on the money there Mr M.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: mercenary for hire on May 10, 2019, 10:37:17 am
There's a few Chinese lads working in CAB2000...one of them looks like a Yakuza tough guy.He looks like he'd be able to batter eight lads Bruce Lee style without taking off his jacket.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: The Liffey Lip on May 10, 2019, 10:38:14 am
If he has tats and he's a Jap...then walk away if he smiles at you.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 10:40:29 am
what about conspuricy Could Metaxi Daimler be big investers in UBER this charge will drive customers twords UBER .who launch their IPO today .Customers will find out UBER impose scrub and will then come back to the app with the most drivers .Boomerang economics trow it away and it will come back on your terms .After Daimler cash out any UBER investment .
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 10, 2019, 03:03:39 pm
I heard on the news that one of the taxi reps were giving out about it aswell.....does this not work in favour of the driver?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 03:07:32 pm
I heard on the news that one of the taxi reps were giving out about it aswell.....does this not work in favour of the driver?

Was it the same reps who originally promoted them ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 10, 2019, 03:10:22 pm
I heard on the news that one of the taxi reps were giving out about it aswell.....does this not work in favour of the driver?

Was it the same reps who originally promoted them ?

Can't remember John....but more than likely,they're probably annoyed cos they weren't informed before the announcement!!
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Cool Boola on May 10, 2019, 03:16:24 pm
Wonder what Mr.Phooey thinks about this or has he vanished up his arse
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 10, 2019, 03:17:22 pm
Taxi hailing app MyTaxi has clarified that a new €5 passenger cancellation fee will not apply to business accounts
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Cool Boola on May 10, 2019, 03:22:47 pm
Thanks btf for that
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: taxi1990 on May 10, 2019, 04:14:34 pm
I heard pay kenny and some journalist (i think) talking about this 5 euro cancellation fee this morning on newstalk, she said this will put her off using mytaxi ::rant and kenny said will i get mytaxi credit if my taxi is late? imagine thinking like that, both of them are on good salaries(especially kenny) and they begrudge giving 5 euro to someone who is already on the way for them just because they change their mind or get another taxi.

its always the same with middle class and upper class customers, tight as a fishes arse.

i was supposed to collect 17 passengers last weekend with another taxi friend, the friend turns up, only 3 of the 17 were there,(we werent late) the others just walked, never bothered telling me and didnt answer when i rang the woman who booked the taxis. some people only care about themselves and have zero manners.  mytaxi are 100% right to do this.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 04:25:55 pm
I heard pay kenny and some journalist (i think) talking about this 5 euro cancellation fee this morning on newstalk, she said this will put her off using mytaxi ::rant and kenny said will i get mytaxi credit if my taxi is late? imagine thinking like that, both of them are on good salaries(especially kenny) and they begrudge giving 5 euro to someone who is already on the way for them just because they change their mind or get another taxi.

its always the same with middle class and upper class customers, tight as a fishes arse.

i was supposed to collect 17 passengers last weekend with another taxi friend, the friend turns up, only 3 of the 17 were there,(we werent late) the others just walked, never bothered telling me and didnt answer when i rang the woman who booked the taxis. some people only care about themselves and have zero manners.  mytaxi are 100% right to do this.

READ THIS AND REMEMBER IT ...This is a PR exercise betting Metaxi waive the Scrubfee for both Drivers and Customers .All passengers have to do to avoid paying is go cash and disconnect their card .I would suggest Me taxi saying to drivers we are losing passengers due to the bad publisity and have decided to drop the Scrubfee ,What drivers wont realise is DROP THE FEE means DROP THE FEE both ends .
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: taxi1990 on May 10, 2019, 04:49:31 pm
if they do scrap the cancellation fee, i doubt people will be talking about how great mytaxi are for doing it, they will just think they tried it on and didnt get away with it.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 05:18:53 pm
if they do scrap the cancellation fee, i doubt people will be talking about how great mytaxi are for doing it, they will just think they tried it on and didnt get away with it.

Its costing them a fortune so what they will do is Cancel the Scrub and tell drivers that they are losing YOUR customers and YOU are losing money .Obviously they will Row back on this and Make themselves look like the good guys .
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 05:24:50 pm
GOT THIS ON ANOTHER SITE ... My taxi will keep the fee as they have said they have paid scrubs up to now at their cost. I went in and asked when I got the notice.
After 2 mins they charge customer if they cancel yet you only get a 5 euro scrub if you have had the job for 10 mins.
The pre book scrub is the same 10 euro 30 mins before booked time.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: dalymount on May 10, 2019, 06:43:13 pm
Article on Pat Kenny this morning to do with mytaxi new proposal.researcher said she will certainly think twice about using the app in future
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 10, 2019, 06:57:11 pm
Article on Pat Kenny this morning to do with mytaxi new proposal.researcher said she will certainly think twice about using the app in future

Take that look off yer face....i can see through yisser smile!!

(to be sung in the cabaret style)
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: john m on May 10, 2019, 07:15:46 pm
GOT THIS ON ANOTHER SITE ... My taxi will keep the fee as they have said they have paid scrubs up to now at their cost. I went in and asked when I got the notice.
After 2 mins they charge customer if they cancel yet you only get a 5 euro scrub if you have had the job for 10 mins.
The pre book scrub is the same 10 euro 30 mins before booked time.


Am I reading this right ,drivers still have to drive a certai distance press Arrived wait 5 minutes to get paid a scrub but Metaxi claim a scrub off passengers who cancel after booking and pocket it and dont pass it on to drivers because the drivers T&C s have not qualified them for the scrub?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Shallowhal on May 10, 2019, 07:42:32 pm
GOT THIS ON ANOTHER SITE ... My taxi will keep the fee as they have said they have paid scrubs up to now at their cost. I went in and asked when I got the notice.
After 2 mins they charge customer if they cancel yet you only get a 5 euro scrub if you have had the job for 10 mins.
The pre book scrub is the same 10 euro 30 mins before booked time.


Am I reading this right ,drivers still have to drive a certai distance press Arrived wait 5 minutes to get paid a scrub but Metaxi claim a scrub off passengers who cancel after booking and pocket it and dont pass it on to drivers because the drivers T&C s have not qualified them for the scrub?

Eh hello John.....dat wat ive been sayin!!
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 10, 2019, 08:23:33 pm
So wen a husband and wife both order a taxi seperatly cause they late for their lunchin appointment and take the first one that arrives cause they're two divas and don't give a fuk abou your time and then they don't cancel and leave it up to you and you have to cancel on the cunts behalf or you won't be able to use the app.... And after all them 2 cunts costing yu time your going to be charges charged ( fined) aswell????

That's going to put me in the mood for usin the Mytaxi alrite
You arrive and press 'Arrived' then wait 5 minutes, then you cancel and get your Fiver scrub payment.
Is it also depending on the distance travelled to the Pick Up point ?
No, it's either travel 5 km or more OR wait 5 mins or more, either will suffice fer a scrub fee.
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 10, 2019, 08:45:21 pm
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 10, 2019, 11:01:48 pm
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?
I do and if I dont get what I believe I'm due I call into the MYT office and raise a Q.
It would help if they print out the ref numbers from scrubs that they pay you for
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: cruiser on May 11, 2019, 04:30:55 am
this is to stop drivers asking passengers to cancel and not have to give mytaxi the 12%
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 11, 2019, 07:41:17 am
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?

I've never asked for it or received a scrub fee..... I just delete the cnut and I have a big map of Dublin on me bedroom wall and I mark an X on the map we'r the cnuts live and I memorise...... I also send them one of these in the post
(https://i.postimg.cc/hJ1gM3L3/1.jpg) (https://postimg.cc/hJ1gM3L3)
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 12, 2019, 08:11:34 pm
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?

I've never asked for it or received a scrub fee..... I just delete the cnut and I have a big map of Dublin on me bedroom wall and I mark an X on the map we'r the cnuts live and I memorise...... I also send them one of these in the post
(https://i.postimg.cc/hJ1gM3L3/1.jpg) (https://postimg.cc/hJ1gM3L3)
Ochy you should really go for the C fee .
It can be very annoying and upsetting when someone cancels on you, feeling of rejection , as if you have done something on them or maybe they think your an ugly cnut, anyways the upside is the scrub fee, makes me feel a lot better when I get paid the coin
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 13, 2019, 08:29:51 am
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?

I've never asked for it or received a scrub fee..... I just delete the cnut and I have a big map of Dublin on me bedroom wall and I mark an X on the map we'r the cnuts live and I memorise...... I also send them one of these in the post
(https://i.postimg.cc/hJ1gM3L3/1.jpg) (https://postimg.cc/hJ1gM3L3)

Send the; "The Black Hand" in the post, that will wake 'em up !
(https://i.postimg.cc/xqQbpFYH/Black-Hand.jpg) (https://postimg.cc/xqQbpFYH)
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Belker on May 13, 2019, 08:38:18 am
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?
I do and if I dont get what I believe I'm due I call into the MYT office and raise a Q.
It would help if they print out the ref numbers from scrubs that they pay you for
I had Two Scrubs this week, One from Friday morning and One from Sun morning,
both well within the criteria of waiting fer 5 minutes and both applied fer.

We see how my statement goes this week ?
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: Octavia1 on May 13, 2019, 08:49:10 am
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?

I've never asked for it or received a scrub fee..... I just delete the cnut and I have a big map of Dublin on me bedroom wall and I mark an X on the map we'r the cnuts live and I memorise...... I also send them one of these in the post
(https://i.postimg.cc/hJ1gM3L3/1.jpg) (https://postimg.cc/hJ1gM3L3)
Ochy you should really go for the C fee .
It can be very annoying and upsetting when someone cancels on you, feeling of rejection , as if you have done something on them or maybe they think your an ugly cnut, anyways the upside is the scrub fee, makes me feel a lot better when I get paid the coin
I'm a great believer in karma stoney... An the cnuts that cancel on me are goin to die in a horrible plane crash or get premature dementia an incontinence or some load of gick of some sort is goin to befall them....
I have to drive off an try an get them out of me mind incase I set fire to their gaff or do something stupid... Me therapist gave a few tips on how to deal wit the cnuts without wanting to murder the bastards and thinking about them all nite an how ide love to torture the cnuts
Title: Re: T and C-- My Taxi--sneaky change!!
Post by: stonethecrows on May 13, 2019, 09:09:16 am
Does anyone keep a record of their scrub fees ?  I don't, but I do average about 2 or 3 a week and I only ever apply fer a scrub if it meets the required criteria, my recent statements tend to show a lot less scrub payments than I would have expected.
I'll have to start keeping better records, anybody else getting this issue ?

I've never asked for it or received a scrub fee..... I just delete the cnut and I have a big map of Dublin on me bedroom wall and I mark an X on the map we'r the cnuts live and I memorise...... I also send them one of these in the post
(https://i.postimg.cc/hJ1gM3L3/1.jpg) (https://postimg.cc/hJ1gM3L3)
Ochy you should really go for the C fee .
It can be very annoying and upsetting when someone cancels on you, feeling of rejection , as if you have done something on them or maybe they think your an ugly cnut, anyways the upside is the scrub fee, makes me feel a lot better when I get paid the coin
I'm a great believer in karma stoney... An the cnuts that cancel on me are goin to die in a horrible plane crash or get premature dementia an incontinence or some load of gick of some sort is goin to befall them....
I have to drive off an try an get them out of me mind incase I set fire to their gaff or do something stupid... Me therapist gave a few tips on how to deal wit the cnuts without wanting to murder the bastards and thinking about them all nite an how ide love to torture the cnuts
Be cheaper to apply for the Scrub fee rather than paying that therapist