@Punter,
The robots in the NTA are just that,
I was caught up in the NCT lift debacle,passed the two thirds test but at that stage no lifts were available in any of the centres.....i did contact my solicitor at the time for advice,first off,you have to mitigate your losses(i.e: rent a taxi) and then take both NTA and their agent NCTS to court for losses incurred,
Deansgrange then started operating two of their lifts and i got an appointment at 11pm of a damp Tues night,i think by the time i got my suitability and passed i had a week to go before my licence expired.....but i was the one doin all of the runnin around.